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373
Views
3
Helpful
3
Replies

CRS 5.0 editor connection freez when not connected !!

Marwan ALshawi
VIP Alumni
VIP Alumni

Hi all,

I know that this is a known bug for CRS 5.0 editor where you can't launch it without connecting to the CRS server.

Is there a work around for this? If you know please share with us.

3 Replies 3

Marwan ALshawi
VIP Alumni
VIP Alumni

no suggestion ?!

Rob Huffman
Hall of Fame
Hall of Fame

Hi Marwan,

Hope all is well my friend! I'm sure you've read this thread, but just in case....

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Contact%20Center&topicID=.ee6fe12&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.2cbf2bc6

CSCsl00627 Bug Details

Unable to log into Anonymously when no connection to CRS server

Symptom:

PC installed with CRS editor can't "log on anonymously" (stand alone mode). .

Conditions:

when the PC installed with CRS Editor has no network connection to CRS server.

However, Can log on anonymously" when PC with Editor has network connection to CRS server.

Workaround:

Log in anonymously with network connection to server.

Further Problem Description:

Status

Open

Severity

3 - moderate

Last Modified

In Last Year

Product

Cisco Unified Contact Center Express

Technology

1st Found-In

5.0(1.6.4)

Fixed-In

5.0(2)

7.0(1)

7.0(2.10)

8.0(0.39000.34)

7.0(1.2.30)

8.0(1.510)

7.0(1.2.37)

Hope this helps!

Rob

Thanks rob for your answer

you always the first in unified communications :)