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CSCvb22450 - Jaws calling

mikeeverson
Level 1
Level 1

CSCvb22450
[SCN-RDR] Jaws to call out whether a call or IM is in focus

Description
Symptom:
User is on a call and has an open IM. On the left tab of the IM window both are shown when moving from one to the other
Jaws must call out wheter the the relates to an IM or a call.

Tried to reproduce fault and no giant sharks called out. More details required please

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

Hi,

The only additional info that i can add is that without scripts no info will be read by Jaws regarding selected conversation window on the left side bar (shift + TAB). With JAWS scripts, information about participant will be read (its name, presence). So JAWS scripts need to be updated to capture information about type of conversation window (filter, search, IM, tel-conversaiotn) regarding icon on the left side bar.

You may engage TAC if you need further details or confirmation.

HTH

Manish