04-09-2015 10:11 PM - edited 03-19-2019 09:27 AM
I upgraded from 10.5.1 to 10.5.2b tonight and all went well, except when I attempt to go to the CUAdmin page, I am redirected to the CMPlatform page. Is this a bug, or is there something I can do to resolve?
Thanks,
Mark
04-09-2015 10:38 PM
Hi Mark,
Are u able to login to other pages like unified reporting/Disaster recovery and cisco unified serviceability after u are trying to Administration page but get access to OS Administartion page?
I can find one bug but not sure whether exactly relates to your issue.
regds,
aman
04-10-2015 05:50 AM
Hello Aman,
Yes, I am able to access all of the other sites, just not the CUAdmin site for some reason.
The bug you referenced doesn't seem to be a match.
Thanks,
Mark
04-10-2015 06:03 AM
Hi Mark,
I could not find any more info related to this issue .Suggets opening TAC case .
regds,
aman
04-10-2015 06:05 AM
Thanks Aman,
I was thinking the same thing, but sometimes it's faster with a post here.
Thanks for your help,
Mark
04-10-2015 06:34 AM
Hi Mark,
Please do share results since never came across this issue.
regds,
aman
04-10-2015 06:42 AM
Hi Mark,
Hwo many servers u have in cluster?Is it happening for all of them.
can u check from CLI by running command utils service list status of below :
Cisco CallManager Admin
whether it is stopped or STARTED
regds,
aman
04-10-2015 08:00 AM
Hi Aman,
I am on with TAC now and they suspect it is a bug, but it is an internal bug at the moment. Disabling SSO allowed access to the admin page, however, Jabber SSO integration now is broken.
They searched for a workaround, but there wasn't one at this time. We will need to disable SSO during off hours in order to manage Unity users, and enable it again for Jabber to work properly.
I am also under the impression that this may not be resolved until Unity 11 later in the summer.
Mark
Update: It appears after disabling and enabling SSO, all works fine. Perhaps this is a good work around for anyone looking to upgrade to 10.5.2 and run SSO.
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