04-11-2017 07:39 AM - edited 03-19-2019 12:19 PM
Hello all
So in CUC 11.5 the desire is to give users the ability to manage their inboxes and do everything EXCEPT download messages.
Is there any way to get either or both of these done without using PCA?
Thanks in advance!
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04-11-2017 08:22 AM
Hi Scott,
There is a config/setting that will prevent users from being able to download their VM messages;
By default, except for messages that are marked private, secure, or private and secure, users can save their messages as WAV files to their hard disks by using the Save Recording As option, available on the Media Master Options menu in the Cisco Unity Connection 8.0 Messaging Inbox. You can prevent users from saving any voice message—regardless of its sensitivity—by disabling the Save Recording As option on the Options menu of the Media Master in the Messaging Inbox.
Note the following as you consider this security option:
•When you prevent users from by saving messages to their hard disks, they may choose to retain them in their Inboxes and Deleted Items folders longer as a way of archiving them.
•Disabling the Save Recording As option affects all users who are associated with the Connection server; you cannot disable it only for individual users.
•Users can continue to use the Media Master to save greetings or recorded names as WAV files.
To Disable the Save Recording As Option in the Media Master in the Cisco Unity Connection 8.0 Messaging Inbox
Step 1 In Cisco Unity Connection Administration, expand System Settings > Advanced, then select PCA.
Step 2 On the PCA Configuration page, check the Unity Inbox: Disable Save Recording As Option in Media Master check box.
Step 3 Select Save.
Just a caveat that this option is missing in CUC 11.5(1.1454) see the bug below for fixed-in versions;
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc51075/?referring_site=bugquickviewredir
Cheers!
Rob
04-11-2017 08:22 AM
Hi Scott,
There is a config/setting that will prevent users from being able to download their VM messages;
By default, except for messages that are marked private, secure, or private and secure, users can save their messages as WAV files to their hard disks by using the Save Recording As option, available on the Media Master Options menu in the Cisco Unity Connection 8.0 Messaging Inbox. You can prevent users from saving any voice message—regardless of its sensitivity—by disabling the Save Recording As option on the Options menu of the Media Master in the Messaging Inbox.
Note the following as you consider this security option:
•When you prevent users from by saving messages to their hard disks, they may choose to retain them in their Inboxes and Deleted Items folders longer as a way of archiving them.
•Disabling the Save Recording As option affects all users who are associated with the Connection server; you cannot disable it only for individual users.
•Users can continue to use the Media Master to save greetings or recorded names as WAV files.
To Disable the Save Recording As Option in the Media Master in the Cisco Unity Connection 8.0 Messaging Inbox
Step 1 In Cisco Unity Connection Administration, expand System Settings > Advanced, then select PCA.
Step 2 On the PCA Configuration page, check the Unity Inbox: Disable Save Recording As Option in Media Master check box.
Step 3 Select Save.
Just a caveat that this option is missing in CUC 11.5(1.1454) see the bug below for fixed-in versions;
https://bst.cloudapps.cisco.com/bugsearch/bug/CSCvc51075/?referring_site=bugquickviewredir
Cheers!
Rob
04-12-2017 08:21 AM
Thanks Rob! Worked perfectly
04-12-2017 09:42 AM
Hi Scott,
You are most welcome my friend! Glad to be of some small help here.
Cheers!
Rob
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