cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
611
Views
10
Helpful
3
Replies

CUC Call Handler

Leonardo Santana
Spotlight
Spotlight

Hello,

I have a number that redirect to CUC Call Handler plays a Welcome message and redirects to a hunt Pilot at CUCM.
This hunt if the extensions do not answers CUCM need to redirect to a voicemail of this extensions, how i do that using distributions lists?

I configured but is the voicemail is redirecting to the default greeting of CUC.

Regards

Leonardo Santana

Regards
Leonardo Santana

*** Rate All Helpful Responses***
2 Accepted Solutions

Accepted Solutions

Deepak Mehta
VIP Alumni
VIP Alumni

You can run port number analyser to check what is the redirecting DN is hitting the unity voicemail .This will give us an idea why it is going to default greeting.

Also you can try to give wild card mask of whatever length DN you are using inside voice mail profile and see if that works.thanks

View solution in original post

Hi,

Good answer Deepak Mehta, tks.

Following the link for download.

http://www.ciscounitytools.com/Applications/CxN/PortStatusMonitorCUC7x/PortStatusMonitorCUC7x.html

PS: Do not forget to allow the *.exe program in (C:\Program Files (x86)\Cisco Systems\Unity Connection\Remote Port Status Monitor) in windows firewall.


Have a nice day.

Daniel

Daniel Sobrinho

View solution in original post

3 Replies 3

Deepak Mehta
VIP Alumni
VIP Alumni

You can run port number analyser to check what is the redirecting DN is hitting the unity voicemail .This will give us an idea why it is going to default greeting.

Also you can try to give wild card mask of whatever length DN you are using inside voice mail profile and see if that works.thanks

Hi,

Good answer Deepak Mehta, tks.

Following the link for download.

http://www.ciscounitytools.com/Applications/CxN/PortStatusMonitorCUC7x/PortStatusMonitorCUC7x.html

PS: Do not forget to allow the *.exe program in (C:\Program Files (x86)\Cisco Systems\Unity Connection\Remote Port Status Monitor) in windows firewall.


Have a nice day.

Daniel

Daniel Sobrinho

Hello Deepak,

We created a fowarding rule and now is hitting the voicemail greetings.

Thanks

Leonardo Santana

Regards
Leonardo Santana

*** Rate All Helpful Responses***