Unified Communications Infrastructure

I have a brand new site that needs a Night Auto Attendant, but they want to be able to turn it on using a button on the Receptionists 7841 because sometimes they work late and are waiting on a call. I created the CTI Route Point and Unity Call Handle...

Hi, I have a problem after configurate Intercluster peer, here is the senario Site 1: CUPS 10.5.2.10000-9 Site 2: CUPS 10.5.1.12900-2 My user is assigned to site 1. I can find users from Site 2 and add to my contacts.I can not see status. If i...

Hello Guys i have a case where i need to install CUCM 10.5 on an open stack , but i faced problem of an installation , so i get confused if the installing CUCM on open stack is supported from Cisco ? please advise have anyone tried with like same i...

Hi team!! We have a BE6K with CUCM 10.5.1.10000-7 PUB/SUBS. I can no longer access the ELM on the PUB. I can get to the ELM login page and enter the username and password which are correct. The page acts as if it is starting to log me in but it just...

Dear all,In our system, we have a broadcasting feature. For this broadcasting feature, we use a particular caller to send SIP INVITEs to multiple callees concurrently. These callees will automatically accept the INVITE and return 200 OK to the caller...

Hello,   I'm using InformaCast version 11.0.1 with CUCM 9.1.2.14900-14. When I have InformaCast attempt to discover phones, I dont get any phone from Call Manager. Any suggestions? Thanks Nuno

Running Cisco Prime Collaboration Provisioning standard (v10.6). Trying to configure ldap server using known good credentials. Fails every time. Not sure where to look for troubleshooting. Has anyone seen similar behavior. Callmanger, Unity Connectio...

I am using a Cisco DX650 model phone and occasionally when I get a new voicemail message on my phone and play the message  the message being played is an older message I already deleted and to be able to hear the new message I need to reset the phone...

Hi Guys,Has anyone found a formula in excel to convert the origIpAddr in the CRD files in to a readable ip address.I have found this Step 1 Convert the database display (-1139627840) to a hex value.The hex value equals 0xBC12A8C0. Step 2 Reverse the ...

When we try fresh unity connection in ESXi 6, we are getting  "ks_post.sh" error, please advice on this issues. Screen shot attached for this error.

Hi, I am configuring CUCM and IMPresense server. how to resolve this error? IM chat is enabled and logged in to IM presense server but not login CCMCIP  Softphone - UnhealthyStatus: Not connectedProtocol: SIPReason:Connection error. Ensure the serv...