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CuciLync for RCC only

gbljoba
Level 1
Level 1

Hi,

 

so back in older versions of cucilync we had some users configured to use it for RCC only. When jabber went free for all we were told using cucilync for RCC didn't need a licence.

 

Using version 9.2.3 the user can log in but it cant control the phone, it just wants to register as a soft phone and fails of course as there is no CSF. Im positive ive done the rest of the stuff right like we used to do in the past. Basically, associate end user with the IP phone and give user CTI and end user roles.

 

Have I missed something?

 

/Jon

1 Reply 1

gbljoba
Level 1
Level 1

Ok, the device is not supporting CTI

 

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/tapi_dev/8_6_1/tapidevguide/supporteddevices.html

 

 

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