cucm 10.5 utils capf csr dump failure

[Mike_P.]

Hi all,

I have hit an issue where can no longer see the options when entering the 'utils capf csr dump' command.

Usually this command returns a menu of 3 options on how to export the file. 

I am using the clios account and also attempted using a Privilege 1 account - both fail to return the options list.

This seems to have occurred since applying SU10 (where there were additional security patches applied and a change in some of the underlying supporting algorithms).

I have attempted a CAPF service restart and a full reboot of the entire cluster - still nothing!

Any suggestions before I go down the TAC route?

[Nithin Eluvathingal]

Is There CSR generated for phones ? You can see generated CSR count using  utils capf csr count.

[Mike_P.]

Sorry, yes there are valid csr's available:
utils capf csr count
Valid CSR : 2
When I enter ustils capf csr dump command, I no longer get the menu or the prompt that states that the 'CSR File tarred successfully'

[Nithin Eluvathingal]

When  issuing the command, Are you getting any messages or error ? 

Better to reach TAC.