Unified Communications Infrastructure

CUC with CUCM integration

Dear all I have CUCM 7.1 and CUC 12.0 voicemail and autoattendant can be integrated with SIP trunk or it has to SCCP ?

Change Jabber Appearance and Notification sound settings via registry in Win7

Hi, I want to create a .reg file to be able to change the appearance to Dark mode and Classic and untick sound notification in Jabber after I double click on the .reg file. In registry, there are only one key folder and one sub key folder : Capabilit...

CUCM 11.5 BAT Phone Migration - Preserving Description

Hi,I've been using BAT phone migration for some individual phone replacements where the new model is different from the old. It appears that although this process transfers just about all the configuration, it does not transfer the description. If ...

Is it possible for CDR entries to show up late?

Is it possible for CDR entries to show up delayed? We have 10x UCM/UCCX and had problem with a database call action the other day. It resulted in Call Center agents hearing a phone ring then it hangs up with no voice heard. These were usually record...

Resolved! Jabber Expressway ( On iphones) is down due to expired Cert

Dear all, I hope you can help - We recently came to realise that at least one certificate ( possibly more) have expired meaning that we cannot get any services using the Jabber app on iphones. We have a support company who have taken a look at this ...

Modify CUCM ip address in IM&P

Hi We have modified CUCM pub and sub ip addressesNow we moved to IM&P nodesI modified them successfully and modified presence gateway to the new cucm ip addressOnly we can't change client setting tftp ip addresses and CCMCIP profile primary and backu...

Resolved! Renewal a CA-signed Certificate in CUCM

my understanding is, that I can't use regenerate for third-party certificates? If I use the regenerate function of CUCM, then it creates a self-signed certificate? Is the only way to renewal a certificate that is going to expire to generate a new CSR...

Third-Party Servers for CUCM 11.5

Hello Cisco Community,I am hoping to find out if I can use my existing HPE Proliant DL Gen10 servers to host the CUCM 11.5 VM. The Cisco online documentation states that if the server is on the VMware Hardware Compatibility List (HCL) and the server ...

Resolved! How to protect the security on OS level of cucm

Hello The security department asked install the anti-virus software on OS level of CUCM. I told them that CUCM is a customized application,so customer isn't allowed to install third-party anti-virus. The security department ask me provide a d...

Resolved! IP Phone freezes and becomes unregistered

Hi All! I have a problem with 1 Cisco 6941 IP Phone. The phone intermittently freezes and upon checking in CUCM, it becomes unregistered. Sometimes I can also see the phone in "Network Unavailable" state.. Then I just unplug and plug back the IP Pho...

CUBE SIP Profile - Contact Header Modify CCA-ID Parameter

Can anyone advise what the '0' value stands for the below SIP Profile command in CUBE? voice class sip-profiles 1request ANY sip-header Contact modify ">" ";CCA-ID=0>" I know what the CCA-ID means but I am not sure what the value 0 stands for. Thanks

WebEx Meetings Server 2.8 upgrade process

I've never really done a webex server upgrade. What is the process of updating a 2.8 box? I see our environment has an internal server and external dmz server. I can gui to internal but external I am having issue. Is the upgrade best done through...

CUCM, CUCM IM and Presence and CUBE - Training - Where to begin?

Hi all, I have taken on a new role, and have inherited an environment consisting of CUCM, CUCM IM and Presence (with Jabber in the mix), and some CUBEs. I am a complete newbie when it comes to Cisco collaboration, having dealt solely with Skype for B...

Resolved! Screen Share Hi-Res Cisco Jabber for Windows 11.1.1

Hello, One of our employees has a very large display with high resolution (3840x2160) and when she tries to screen share, only 1/4 of her screen can be seen. I tried having her reduce her resolution but it just made that same 1/4 smaller to me. Is ...

CUCM 11.5 to 12.5 Upgrade

Currently planning out a migration from 11.5 to 12.5 and noticed that the admin guide for 12.5 doesn't mention changing the VM type from Red Hat to CentOS. Is that no longer needed with upgrades when going to 12.5? It's a direct refresh upgrade so ...

Unified Communications Infrastructure

Forum Posts

CUC with CUCM integration

Change Jabber Appearance and Notification sound settings via registry in Win7

CUCM 11.5 BAT Phone Migration - Preserving Description

Is it possible for CDR entries to show up late?

Resolved! Jabber Expressway ( On iphones) is down due to expired Cert

Modify CUCM ip address in IM&P

Resolved! Renewal a CA-signed Certificate in CUCM

Third-Party Servers for CUCM 11.5

Resolved! How to protect the security on OS level of cucm

Resolved! IP Phone freezes and becomes unregistered

CUBE SIP Profile - Contact Header Modify CCA-ID Parameter

WebEx Meetings Server 2.8 upgrade process

CUCM, CUCM IM and Presence and CUBE - Training - Where to begin?

Resolved! Screen Share Hi-Res Cisco Jabber for Windows 11.1.1

CUCM 11.5 to 12.5 Upgrade

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Announcing Resources That Guide You to Success

CUCM 12.0 to 12.5 PCD migration

CUCM CentOS end of support

Jabber Contact list Size

CUCM Constantly Disconnecting TCP Socket

"Service Manager is currently busy" After Restarting Cisco XCP Router

ESXi versions and Call Manager Versions

Can ISR 4331/K9 use 8E1 * 2 ??

jabber - delete message from external sql

IM&P VM Resizing ways

Is CUCM 12.5 SU6 Comatible with expressway X12.5