CUCM 11 - smtp service not available

[David Harrell]

Hello all,

Attempting to add an SMTP host under OS Administration/Settings/SMTP. Getting an error that the SMTP service is not available. Looking as the service active nation screen shows not SMTP service. What am I missing here?

[David Harrell]

Silly me. After doing a packet capture it appears that this is referring to port 25 on the mail server, which is closed. I'll get with our Exchange Admin to see if it can be opened. Would be nice to have the option of port specification on the CUCM side.

[immudel]

Hi 

You Need to add Publisher IP address in SMTP Relay , after adding , RTMT Email alert will work . 

Amim Ansari 

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