CUCM 14.x using Snapshots or Veeam to backup whole VM

[john_lee]

Hi, recently I had done a new install for CUCM and Unity in version 14.x and running in VMware. Can I using snapshots or Veeam to backup the whole VM servers? I know in early version is not supported. How about in version 14.x?

Thanks.

[Roger Kallberg]

Still not supported AFAIK. Snapshots is definitely not.

[john_lee]

Hi Roger, Thanks. Do you have any document to prove that Veeam still not able to support

[Roger Kallberg]

If you read up on how Veeam works you would see that it uses snapshots and since that is not supported it automatically means that Veeam is not supported.

[Jonathan Schulenberg · Accepted solution]

https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/uc_system/virtualization/virtualization-software-requirements.html#vcb
Source link. Only supported by Informacast.

[john_lee]

Hi Jonathan, thanks. How about on the Veeam site, is it supported o not and do you have any document?

[Jonathan Schulenberg]

The underpinning VMware feature that Veeam utilizes to perform the backup is not supported, so neither is Veeam. Also, if Cisco does not explicitly document that something is supported it's not supported by default.