Solved: CUCM 6 and PSTN connection with 1760 Router

The.Sorrow · ‎01-19-2013

I just got phone service from Cox and am having issues getting inside -> outside and outside -> inside dialing working. I have a C1760 acting as my MGCP gateway with an FXO card. I have a DN that rings all my phones that i want my inward calls to route to (2000). All local 4-digit dialing works a-okay.

In short, the call flow i want is PSTN -> Router -> 2000 -> hunt group for all phones.

And my router config:

Building configuration...

Current configuration : 2507 bytes

!

version 12.4

service timestamps debug datetime msec

service timestamps log datetime msec

no service password-encryption

!

hostname R2

!

no aaa new-model

!

resource policy

!

clock timezone PST -8

clock summer-time CDT recurring

voice-card 2

!

no ip domain lookup

ip domain name my.domain

ip host CUCM 10.50.0.225

ip name-server 10.50.0.250

!

interface FastEthernet0/0

description description Port to Core Switch

ip address 172.16.0.250 255.255.255.252

speed 100

full-duplex

!

router ospf 100

log-adjacency-changes

network 172.16.0.248 0.0.0.3 area 0

!

ip default-gateway 172.16.0.249

!

voice-port 2/0

groundstart auto-tip

timing hookflash-out 50

connection plar opx 2000

!

voice-port 2/1

!

ccm-manager fallback-mgcp

ccm-manager mgcp

ccm-manager music-on-hold

ccm-manager config server 10.50.0.225

ccm-manager config

!

mgcp

mgcp call-agent CUCM 2427 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode out-of-band

mgcp rtp unreachable timeout 1000 action notify

mgcp modem passthrough voip mode nse

mgcp package-capability rtp-package

no mgcp package-capability res-package

mgcp package-capability sst-package

no mgcp package-capability fxr-package

no mgcp timer receive-rtcp

mgcp sdp simple

mgcp rtp payload-type g726r16 static

!

mgcp profile default

!

dial-peer voice 99920 pots

service cmgpapp

destination-pattern 1[2-9]..[2-9]......

port 2/0

As always, any and all help is greatly appreciated.

Jaime Valencia · ‎01-20-2013

You need to explain the exact behavior you're seeing in order to get help
Is the GW registered??
What do you see/hear on the phone??
What do you see in the debugs??
Is the Inbound CSS config correct??

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

View solution in original post

Jaime Valencia · ‎01-20-2013

You need to explain the exact behavior you're seeing in order to get help
Is the GW registered??
What do you see/hear on the phone??
What do you see in the debugs??
Is the Inbound CSS config correct??

Sent from Cisco Technical Support iPad App

HTH

java

if this helps, please rate

The.Sorrow · ‎01-20-2013

I have made some progress since posting this. I recieve calls from the PSTN correctly now. I had to set the attendant DN in CUCM to the pilot number for my hunt group and a destination-pattern dial peer specifying CUCM as the ipv4 target. In short, inward dialing works great now. Now outbound calling seems to be having issues. The gateway is registered and when i dial out using 10-digit dialing for a local number i get a fast busy signal. At the same time, the gateway throws this mass of logging events with "debug voice ccapi all"

*Jul 4 00:05:33.752: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:

CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1

*Jul 4 00:05:33.752: //-1/xxxxxxxxxxxx/CCAPI/ccDigitDialStop:

CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found

*Jul 4 00:05:33.752: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x8443876C, Interface Type=6, Destination=702*******, Mode=0x9,

Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=702*******(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A000000001e82cb8000000F5)

*Jul 4 00:05:33.756: //153/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:

Total Call Count=0, Call Entry(Call Count On=FALSE, Incoming Call=FALSE)

*Jul 4 00:05:33.756: //153/C1AA176580A4/CCAPI/cc_insert_guid_pod_entry:

Incoming=FALSE, Call Id=153

*Jul 4 00:05:33.756: //153/C1AA176580A4/CCAPI/cc_set_voice_port_value:

CC_IF_TELEPHONY: Echo=1, Playout=1

*Jul 4 00:05:33.756: //153/C1AA176580A4/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

*Jul 4 00:05:33.756: //153/C1AA176580A4/CCAPI/ccCallSetContext:

Context=0x82516208

*Jul 4 00:05:33.756: //-1/xxxxxxxxxxxx/CCAPI/ccCodecPresent:

codec 17

*Jul 4 00:05:33.760: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x842C5A00, Interface Type=9, Destination=0.0.0.0, Mode=0x9,

Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, Call Count On=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A000000001e82cb8000000F5)

*Jul 4 00:05:33.760: //154/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:

Total Call Count=0, Call Entry(Call Count On=TRUE, Incoming Call=FALSE)

*Jul 4 00:05:33.760: //154/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:

Total Call Count=1

*Jul 4 00:05:33.760: //154/C1AA176580A4/CCAPI/cc_insert_guid_pod_entry:

Incoming=FALSE, Call Id=154

*Jul 4 00:05:33.760: //154/C1AA176580A4/CCAPI/cc_set_voice_port_value:

CC_IF_RTP: vad=0, modem_pro=2, modem_codec=1

*Jul 4 00:05:33.764: //154/C1AA176580A4/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1

*Jul 4 00:05:33.764: //154/C1AA176580A4/CCAPI/ccCallSetContext:

Context=0x82516160

*Jul 4 00:05:33.768: //154/C1AA176580A4/CCAPI/cc_api_call_connected:

Interface=0x842C5A00, Data Bitmask=0x0, Progress Indication=NULL(0),

Connection Handle=0

*Jul 4 00:05:33.768: //154/C1AA176580A4/CCAPI/cc_api_call_connected:

Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

*Jul 4 00:05:33.768: //154/C1AA176580A4/CCAPI/cc_api_call_connected:exit@5005

*Jul 4 00:05:33.772: //154/C1AA176580A4/CCAPI/cc_incr_if_call_volume:

Remote IP Address=0.0.0.0, Hwidb=FastEthernet0/0

*Jul 4 00:05:33.772: //154/C1AA176580A4/CCAPI/cc_incr_if_call_volume:

Total Call Count=1, Voip Call Count=1, MMoip Call Count=0

*Jul 4 00:05:33.772: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:

Call Entry Is Not Found

*Jul 4 00:05:33.776: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:

Call Entry Is Not Found

*Jul 4 00:05:33.776: //0/xxxxxxxxxxxx/CCAPI/cc_api_get_ic_leg_obtained_numbers:

CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found

*Jul 4 00:05:33.776: //153/C1AA176580A4/CCAPI/cc_api_call_disconnected:

Cause Value=17, Interface=0x8443876C, Call Id=153

*Jul 4 00:05:33.776: //153/C1AA176580A4/CCAPI/cc_api_call_disconnected:

Call Entry(Responsed=TRUE, Cause Value=17, Retry Count=0)

*Jul 4 00:05:33.780: //154/C1AA176580A4/CCAPI/ccCallDisconnect:

Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Jul 4 00:05:33.780: //154/C1AA176580A4/CCAPI/ccCallDisconnect:

Start Calling Accounting;

Call Entry(Incoming=FALSE)

*Jul 4 00:05:33.780: //154/C1AA176580A4/CCAPI/ccCallDisconnect:

Cause Value=47, Call Entry(Disconnect Cause=0)

*Jul 4 00:05:33.780: //154/C1AA176580A4/CCAPI/ccCallDisconnect:

Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)

*Jul 4 00:05:33.780: //153/C1AA176580A4/CCAPI/ccCallDisconnect:

Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=17)

*Jul 4 00:05:33.780: //153/C1AA176580A4/CCAPI/ccCallDisconnect:

Start Calling Accounting;

Call Entry(Incoming=FALSE)

*Jul 4 00:05:33.784: //153/C1AA176580A4/CCAPI/ccCallDisconnect:

Cause Value=47, Call Entry(Disconnect Cause=17)

*Jul 4 00:05:33.784: //153/C1AA176580A4/CCAPI/ccCallDisconnect:

Call Entry(Disconnect Cause=17)

*Jul 4 00:05:33.784: //153/C1AA176580A4/CCAPI/ccCallDisconnect:

Cause Value=17, Call Entry(Responsed=TRUE, Cause Value=17)

*Jul 4 00:05:33.784: //153/C1AA176580A4/CCAPI/cc_api_get_transfer_info:

Transfer Number Is Null

*Jul 4 00:05:33.788: //153/C1AA176580A4/CCAPI/ccCallGetVoipFlag:

Data Bitmask=0x1, Call Id=153

*Jul 4 00:05:33.788: //153/C1AA176580A4/CCAPI/ccCallGetVoipFlag:

Flag=FALSE

*Jul 4 00:05:33.792: //-1/xxxxxxxxxxxx/CCAPI/cc_api_icpif:

ExpectFactor=0xA

*Jul 4 00:05:33.792: //154/C1AA176580A4/CCAPI/ccCallGetVoipFlag:

Data Bitmask=0x1, Call Id=154

*Jul 4 00:05:33.792: //154/C1AA176580A4/CCAPI/ccCallGetVoipFlag:

Flag=FALSE

*Jul 4 00:05:33.792: //154/C1AA176580A4/CCAPI/cc_decr_if_call_volume:

Remote IP Address=0.0.0.0, Hwidb=FastEthernet0/0

*Jul 4 00:05:33.792: //154/C1AA176580A4/CCAPI/cc_decr_if_call_volume:

Total Call Count=0, Voip Call Count=0, MMoip Call Count=0

*Jul 4 00:05:33.792: //154/C1AA176580A4/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x842C5A00, Tag=0x0, Call Id=154,

Call Entry(Disconnect Cause=47, Voice Class Cause Code=0, Retry Count=0)

*Jul 4 00:05:33.796: //154/C1AA176580A4/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

*Jul 4 00:05:33.796: //154/C1AA176580A4/CCAPI/cc_delete_guid_pod_entry:

Incoming=FALSE

*Jul 4 00:05:33.796: //154/C1AA176580A4/CCAPI/cc_delete_call_entry:

Total Call Count=1, Call Entry(Call Count On=TRUE, Incoming Call=FALSE)

*Jul 4 00:05:33.796: //154/C1AA176580A4/CCAPI/cc_delete_call_entry:

Total Call Count=0

*Jul 4 00:05:33.800: //153/C1AA176580A4/CCAPI/cc_api_call_disconnect_done:

Disposition=0, Interface=0x8443876C, Tag=0x0, Call Id=153,

Call Entry(Disconnect Cause=17, Voice Class Cause Code=0, Retry Count=0)

*Jul 4 00:05:33.800: //153/C1AA176580A4/CCAPI/cc_api_call_disconnect_done:

Call Disconnect Event Sent

*Jul 4 00:05:33.800: //153/C1AA176580A4/CCAPI/cc_delete_guid_pod_entry:

Incoming=FALSE

*Jul 4 00:05:33.800: //153/C1AA176580A4/CCAPI/cc_delete_call_entry:

Total Call Count=0, Call Entry(Call Count On=FALSE, Incoming Call=FALSE)

*Jul 4 00:05:33.800: //153/C1AA176580A4/CCAPI/cc_delete_call_entry:

Deleting profileTable[0x8472C664]

debug mgcp packets output:

*Jul 4 00:48:48.914: MGCP Packet sent to 10.50.0.225:2427--->

NTFY 775945683 *@R2.my.domain MGCP 0.1

X: 0

O:

<---

*Jul 4 00:48:48.914: MGCP Packet received from 10.50.0.225:2427--->

200 775945683

<---

*Jul 4 00:48:49.535: MGCP Packet received from 10.50.0.225:2427--->

CRCX 478 AALN/S0/SU2/0@R2.my.domain MGCP 0.1

C: A000000001e82ccb000000F5

X: 0

L: p:20, a:PCMU, s:off, t:b8

M: recvonly

R: H/oc, H/of, L/hd

S: H/sup(addr(7,0,2,*,*,*,*,*,*,*))

Q: process,loop

<---

*Jul 4 00:48:49.539: //-1/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:

CALL_ERROR_INFORMATIONAL; Call Id Is Invalid=-1

*Jul 4 00:48:49.539: //-1/xxxxxxxxxxxx/CCAPI/ccDigitDialStop:

CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found

*Jul 4 00:48:49.543: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x8443876C, Interface Type=6, Destination=702*******, Mode=0x9,

Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=702*******(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, CallCount On=FALSE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A000000001e82ccb000000F5)

*Jul 4 00:48:49.543: //163/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:

Total Call Count=0, Call Entry(Call Count On=FALSE, Incoming Call=FALSE)

*Jul 4 00:48:49.543: //163/CCDFC9F480A9/CCAPI/cc_insert_guid_pod_entry:

Incoming=FALSE, Call Id=163

*Jul 4 00:48:49.543: //163/CCDF

CobraUnit-R2#C9F480A9/CCAPI/cc_set_voice_port_value:

CC_IF_TELEPHONY: Echo=1, Playout=1

*Jul 4 00:48:49.547: //163/CCDFC9F480A9/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=6, FlowMode=1

*Jul 4 00:48:49.547: //163/CCDFC9F480A9/CCAPI/ccCallSetContext:

Context=0x82516208

*Jul 4 00:48:49.547: //-1/xxxxxxxxxxxx/CCAPI/ccCodecPresent:

codec 17

*Jul 4 00:48:49.547: //-1/xxxxxxxxxxxx/CCAPI/ccIFCallSetupRequestPrivate:

Interface=0x842C5A00, Interface Type=9, Destination=0.0.0.0, Mode=0x9,

Call Params(Calling Number=(TON=Unknown, NPI=Unknown, Screening=Not Screened, Presentation=Allowed),

Called Number=(TON=Unknown, NPI=Unknown), Calling Translated=FALSE,

Subscriber Type Str=, FinalDestinationFlag=FALSE, Outgoing Dial-peer=0, CallCount On=TRUE,

Source Trkgrp Route Label=, Target Trkgrp Route Label=, tg_label_flag=0, Application Call Id=A000000001e82ccb000000F5)

*Jul 4 00:48:49.551: //164/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:

Total Call Count=0, Call Entry(Call Count On=TRUE, Incoming Call=FALSE)

*Jul 4 00:48:49.551: //164/xxxxxxxxxxxx/CCAPI/cc_insert_call_entry:

Total Call Count=1

*Jul 4 00:48:49.551: //164/CCDFC9F480A9/CCAPI/cc_insert_guid_pod_entry:

Incoming=FALSE, Call Id=164

*Jul 4 00:48:49.551: //164/CCDFC9F480A9/CCAPI/cc_set_voice_port_value:

CC_IF_RTP: vad=0, modem_pro=2, modem_codec=1

*Jul 4 00:48:49.551: //164/CCDFC9F480A9/CCAPI/ccIFCallSetupRequestPrivate:

SPI Call Setup Request Is Success; Interface Type=9, FlowMode=1

*Jul 4 00:48:49.551: //164/CCDFC9F480A9/CCAPI/ccCallSetContext:

Context=0x82516160

*Jul 4 00:48:49.559: //164/CCDFC9F480A9/CCAPI/cc_api_call_connected:

Interface=0x842C5A00, Data Bitmask=0x0, Progress Indication=NULL(0),

Connection Handle=0

*Jul 4 00:48:49.559: //164/CCDFC9F480A9/CCAPI/cc_api_call_connected:

Call Entry(Connected=TRUE, Responsed=TRUE, Retry Count=0)

*Jul 4 00:48:49.559: //164/CCDFC9F480A9/CCAPI/cc_api_call_connected:exit@5005

*Jul 4 00:48:49.559: //164/CCDFC9F480A9/CCAPI/cc_incr_if_call_volume:

Remote IP Address=0.0.0.0, Hwidb=FastEthernet0/0

*Jul 4 00:48:49.559: //164/CCDFC9F480A9/CCAPI/cc_incr_if_call_volume:

Total Call Count=1, Voip Call Count=1, MMoip Call Count=0

*Jul 4 00:48:49.563: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:

Call Entry Is Not Found

*Jul 4 00:48:49.563: //0/xxxxxxxxxxxx/CCAPI/cc_get_call_entry:

Call Entry Is Not Found

*Jul 4 00:48:49.563: //0/xxxxxxxxxxxx/CCAPI/cc_api_get_ic_leg_obtained_numbers:

CALL_ERROR_INFORMATIONAL; Call Entry Is Not Found

*Jul 4 00:48:49.567: //163/CCDFC9F480A9/CCAPI/cc_api_call_disconnected:

Cause Value=17, Interface=0x8443876C, Call Id=163

*Jul 4 00:48:49.567: //163/CCDFC9F480A9/CCAPI/cc_api_call_disconnected:

Call Entry(Responsed=TRUE, Cause Value=17, Retry Count=0)

*Jul 4 00:48:49.567: //164/CCDFC9F480A9/CCAPI/ccCallDisconnect:

Cause Value=47, Tag=0x0, Call Entry(Previous Disconnect Cause=0, Disconnect Cause=0)

*Jul 4 00:48:49.567: //164/CCDFC9F480A9/CCAPI/ccCallDisconnect:

Start Calling Accounting;

Call Entry(Incoming=FALSE)

*Jul 4 00:48:49.571: //164/CCDFC9F480A9/CCAPI/ccCallDisconnect:

Cause Value=47, Call Entry(Disconnect Cause=0)

*Jul 4 00:48:49.571: //164/CCDFC9F480A9/CCAPI/ccCallDisconnect:

Cause Value=47, Call Entry(Responsed=TRUE, Cause Value=47)