Unified Communications Infrastructure

I am working on a large Presence Deployment and we rolled out the CUPC 8.0 client to several desktops...  The clients are a mix of Windows XP and Windows 7...  On both OS's I am seeing a random issue where after starting the CUPS client that applicat...

We have an existing Unity 8.x implementation that was importing users from CUCM.  We want to enable LDAP authentication for those users.  Is is possible to "convert" a CUCM-imported user into an LDAP-synched user without dropping and recreating them?...

I just created a new Hunt Pilot and select the Call Queing option. I selected my MoH source in the Network MoH dropdown list. I know that this MoH works as it is the same source we use for calls that we normally place on hold. When a call gets queued...

If i take the 648-232  exam will this extend my 642-*** by another 2 years also

Within Communicator2007 I can use the Cucilync plug-in to place a call with my Cisco IP phone v8.6 - he used the GAL to find number to dial. That's working perfectly. When doing a drag and drop from name in the Communicator list, the Cisco IP softpho...

We are in the midst of a migration from an old TDM system with its own voicemail to Unity & Communications Manager. We are moving users to Unity at a faster rate than we are actually deploying POE switches and IP Phones, so many of our Unity users ha...

Good morning, We have 150 mailboxes from Nurses to give shift reports in. The mailbox quota is 60MB and the message aging policy is on. Deletede messages are deletede after 14 days. The massage aging policy is system wide, and increasing the quota wo...

Hello All,I am currently deploying Call Manager 8.6.1 with Presence 8.6.4. I managed to log in successfully into Jabber. However, I cannot activate the softphone feature. I have created CSF in Call Manager and gives the end user (which is used to log...

Hello, I am facing an issue with CTI Route point registration on CUCM when configuring CUEAC, CTI ports are registered fine but CTI Route point is not registering. Can anyone advise what all options can be checked on CUCM and CUEAC for this please ?W...

If I configure a Tertiary TFTP server via DHCP Option 150 on particular Voice VLANs, will the phones add the third TFTP server to their configuration file?  Thanks.

Hello, for lab purposes I was wanting to combine these three apps (cucm 8.6.2) on one ESXi PC.Is this feasible ?If so, can someone please advise RAM, CPU etc. specs in order to support this configuration.Thanks kindly for any advice.

Hi,I'm looking to get click to dial working through a 3rd party CRM system (SuperOffice) using CUPC. It's only choices are "Modem" (Cisco TSP), "program started from command line" and "DDE". I can get it to work using Microsoft dialer and Cisco TSP, ...

I have configured the service Agent login on the call manager with the integration of UCCX.when press the service button,it showing the following error"Cannot connect to the ip phone agent service"What could be the causes?Thankskavi

Hi I'm faced with the problem on JFW.Is anyone here who can utilize desktop sharing via VXME ?There is no display to 'share desktop' while having video call via VXME.When using 6215 without VXME, there is an icon for desktop sharing and can use it.Th...