Unified Communications Infrastructure

We are planning to deploy Unity Connection speech connect, is it possible to use it for Non-Unity users e.g. users who does not have Unity Connection Mailboxes, May be CUCM users or 3rd party like Avaya usersAs per our understanding, voice announceme...

Hello guys,i´ve setup the ibm sametime plugin 9.0.1a and all is working ok. But i dont know how to configure application Dial Rules to add a leading 0.When i configure application dial rules in CUCM, it dont work.Does anybody have an idea how to conf...

I have a Unity Connections cluster of a Pub and 1 Sub running version 8.6.2 on a 7845H2 servers.  I have a failed drive on the Subscriber (See screen shot below).   If I am not mistaken this model server offer Hot Swappable drives.  I cannot locate a...

Hi,we have Cisco call manager  ver.6.1 and i have configure 7985 iphone it get registered and every thing work fine but when i make call it shows phone regretting message and on the other end phone shows " Temp Fail".any one have ideia what could be ...

Hello,I'm a bit confused about what L-CUP-86-UWLA-USR license is really used for.I understand you need to upload that license on CUCM in order to be able to activate CUP and/or CUPC capabilities for users.- Is this the real use for these licenses?- A...

We have around 25 branch offices in the nation, each with its own CSS and dial-patterns. Even though anyone can dial a person inside the company using their 5-digit extension, people still call each other using their direct 10 digit number. What can ...

Hi,We have a problem with boot up of MCS-7828-H3. We get an error on boot up that i attach.What can i do?The version of CUCM is 6.0.1.2000-3Best regards.

   I have a client that is going to implement several CUCM servers.  As the client is located several hours away, I am only on site 2 days a week.  I want to copy off the CUCM Vm from their host and copy it onto my host in lab so that I can continue ...

Hello All,I have a CUCM Ver 8.5 clustrer running on UCS C210M2 server. I would like to know is there is a single maintenance contract I can purchase from Cisco to cover both UCS hardware and CUCM software. Also CUCM is running on top of VMWare ESX se...