Hi,
We are upgrading Verint Call Recording from V11.1 to 15.2. This also includes new hardware refresh.
Part of the install requires us to install JTAPI. I downloaded JTPAI plug-in (both the 32-bit and the 64-bit) from CUCM. It is not successfully installing on our new Windows 2016 Standard server. Apparently there should be a "makecall" directory in C:\Program Files\JTAPITools
Cisco Unified CM Administration System version: 9.1.2.16900-2
Is CUCM 9.1.2 JTAPI component supported on Windows 2016 standard?
Thanks
Anthony.