Unified Communications Infrastructure

How DO I use TMS as a remote FTP to host the upgrade file for CUCM 11.5 SU6

So we currently have 800 #'s that most of our customers use, these are translated on our 4300 routers using num-exp and a matching dial-peer to Call Manager. The DN in CUCM is set to forward to voicemail, which then goes to a System Call Handler. Tha...

Hi, I have an installation of PCA 11.6 and i'm trying to add a signed SSL certificate by our enterprise CA. The instructions for version 11.6 are a bit different from the previous versions: Make sure you import a PKCS12 (.pfx or .p12) format signed...

So we currently have UC 10.5 integrated w/ Office 365 and it's working w/o any issues for users.  We've been moving users over to use MFA and while I've been able to get the service account used for UC to be exempt to this point, the time is coming w...

Hi folks,We recently started using Cisco Jabber for calling inside and outside the organization.Since we user Cisco Jabber exclusively for calling, a user asked if it is possible to customize the order of the buttons in the conversation window.By def...

Has anyone integrated "sensitive" VoIP systems into CUCM that is integrated with a Biamp audio processor? The setup needs to be encrypted. How can we encrypt the Biamp VoIP control functionality? Can a Biamp Tesira Forte store encryption certificates...

Hi, I just migrated two CUC nodes(pub & Sub) from physical server to virtual appliances. After that the voicemail is not working for users. when called VM pilot number the error says "system is temporarily unable to complete your call" Is that becaus...

Hi, In scenario's where both the Expressway-Core and Expressway-Edge are configured as a cluster, is there anyway to specifically route calls to an Expressway-Core's local Expressway-Edge as opposed to using the alternate node in the cluster?  It see...

Hello, if you look here:https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/11_5_1/cucm_b_upgrade-guide-cucm-115/cucm_b_upgrade-guide-cucm-115_chapter_01100.html It states that upgrade from 8.X to 11.5 can be done by OS, from 9.1 the sam...

We recently installed a new Cisco CUCM with informacast. When we send e-mail and text , the alert is only showing name and extension of the caller. With Jabber and people moving sites , we need a way to show what site they are at as well.  Anyone hav...

Windows 7 IE11 Using fine on iphone After Installing Spark forced upgrade on laptop, receive message 'We couldn't deliver email to...'