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CUCM - Bulk add end users to Access Control Group to enable access to Self-Care portal & SNR

atsukane
Level 3
Level 3

Hi all,

CUCM System version: 11.5.1.13902-2

 

Apologies if this has been asked before, but couldn't find any tips.

I need to bulk add users that currently do not belong to 'Standard CCM End Users' access control group to the group.

I've updated the LDAP synch option a while month back so any users added since will be automatically become member of that group, but users synched prior to that aren't member of the group.

Bulk Administration doesn't seem to have this option.

 

Also, is self-provisioning required for adding remote destinations and using SNR in the portal? 

 

Many thanks,

 

 

 

1 Accepted Solution

Accepted Solutions

atsukane
Level 3
Level 3

Found answer myself lol, was looking at the wrong place!
Access Control Group configuration page, search the group I needed and added end users to group.
Find User Where 'has device/profile assigned' then added all users from there.

Also, Self-Provisioning in User Profile is required for SNR, but not for just forwarding calls to another phone.

View solution in original post

1 Reply 1

atsukane
Level 3
Level 3

Found answer myself lol, was looking at the wrong place!
Access Control Group configuration page, search the group I needed and added end users to group.
Find User Where 'has device/profile assigned' then added all users from there.

Also, Self-Provisioning in User Profile is required for SNR, but not for just forwarding calls to another phone.