07-08-2014 10:54 AM - edited 03-19-2019 08:22 AM
Hi,
We are configuring Click to call with lotus sametime &CUCM 9.1 but I'm not getting and document which can describe what changes i have to do on CUCM & Louts Sametime to achieve click to call functionality.
Please help me on this.
Regards,
Shambhu
07-08-2014 12:27 PM
Shambhu,
It looks like Cisco hasn't supported Sametime integration since Call Manager 6. Here's the documentation on it:
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cups/6_0_1/install_upgrade/deployment/guide/TD-Book-Wrapper/dgibm.html
-Jameson
07-08-2014 11:07 PM
Thanks Jameson,
For your prompt response.
I had opened a case with Cisco PDI helpdesk and as per them its supported but i didn't get any document from them which can describe the changes which i have to do to achieve this functionality.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucibmlotus/9_5_2/CIBM_BK_C1969786_00_cisco-uc-sametime-release-notes/CIBM_BK_C1969786_00_cisco-uc-sametime-release-notes_chapter_00.html#CIBM_RF_RD7721B4_00
Please help me to find some document because based on conversation with PDI I have committed to customer for this functionality.
--
Shambhu
07-09-2014 06:12 AM
Shambhu,
My apologies, I didn't find that version in my first search.
Though it is still supported, it appears that they will not be making any more updates to the product. It is End-Of-Life and soon will be End-Of-Sale. The push currently is towards Cisco Jabber. Here's the EOL notice:
http://www.cisco.com/c/en/us/products/collateral/unified-communications/uc-integration-tm-ibm-sametime/eos-eol-notice-c51-731184.html
Configuration guides are all here:
http://www.cisco.com/c/en/us/support/unified-communications/uc-integration-tm-ibm-sametime/products-installation-and-configuration-guides-list.html
End-User guides are here:
http://www.cisco.com/c/en/us/support/unified-communications/uc-integration-tm-ibm-sametime/products-user-guide-list.html
-Jameson
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