Jameson Gagnepain
Level 7
Level 7
Member since ‎07-16-2012

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  • 583 Posts
  • 77 Solutions
  • 65 Helpful votes Given
  • 304 Helpful votes Received
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User Activity

I recently had a need to route a wildcard DN from CUCM to UCCE. As ICM matches to specific DNs, not wildcards, I had a bit of a dilemma on my hands. The wildcard pattern I needed to route was "**71XXXX". I wasn't about to go create 10,000 new DNs in ...
I'm currently working on a CVP Studio app to record emergency messages with a timeout, and I'm running into something very frustrating with the Math element: It always outputs its results as a float! So for example I'll add 2 hours to the current tim...
Hello,In our EIM 4.3.2(8) implementation (ICM Enterprise integrated queues and agents), all new and incomplete activites auto-pushback to queue after 8 hours (overnight generally). The problem with this is, they're getting pushed to the back of the q...
Community Statistics
Member Since ‎07-16-2012 01:09 PM
Date Last Visited ‎02-08-2021 12:38 AM
Posts 583
Total Helpful Votes Received 304
Community Spotlight Award
Member's Choice, March 2015
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Doc/Video August 2014