CUCM......?

[Mohammed Al-odhari]

Hi,

IN a company which uses Cisco Cucm version 7 at the HQ center with a centralized connection

with 10 branches..

Is there a featrure to disconnect an active call for a user after several minuter (5 min for example)..?

thanks

[dakeller]

CUCM does support max call duration, but the setting is a global in nature.  So if you set the max call value to 5 minutes (300 seconds), then all calls will terminate after 5 min. 

The service parameter is 'Maximum call duration timer'

Thanks,

Dan Keller

Technical Marketing Engineer

[JUAN CARLOS ALEMAN]

Hi

Can this service parameter (Max Call duration timer) be assigned only for external calls? or this parameter works forn internal calls too.

Regars

Juan Carlos Aleman

[keglass]

Juan,

Your question was also answered in a separate discussion at this URL.

https://communities.cisco.com/message/128576#128576

Thank you for participating in the Community.

Kelli Glass

Moderator for the Cisco Collaboration Community

[dakeller]

The only method in CUCM to disconnect an active call is to set the max call duration timer to a value that will terminate a call after the timer expires.

Thanks,

Dan Keler

Technical Marketing Engineer

[Mohammed Al-odhari]

Thanks,

so it can be done for all the phones ? it can`t be for a specific phones only?

regards,

[Mohammed Al-odhari]

on another thing............

if i want some ip phones to be inactive during off time hours and others remain active.

Cucm version 7 is used...............?

[cnuche]

Hi,

In order to terminate a call from an specific phone you will need to use an H.323 GW and a TCL script that will basically 'read' what the originating phone is and termintate the call after X minutes.

PLEASE NOTICE THAT CUSTOM TCL SCRIPTS ARE NOT SUPPORTED BY CISCO, THIS MIGHT BE SUPPORTED BY DEVELOPMENT IF YOU HAVE A DEVELOPER SUPPORT CONTRACT.

Now for the off hours inactive phone you can accomplish this by using 'time-of-day-routing' (TOD) on CUCM, using this you can send the caller (internal inactive phone or external caller calling an inactive phone) to VM or a recording on Unity indicating that they are off hours, or just provide reorder tone, here is the info about TOD

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cucm/admin/7_1_2/ccmsys/a03tod.html

If this helps please rate!

Regards,

Christian Nuche

PDI HD Team.

www.cisco.com/go/pdihelpdesk