06-20-2011 08:57 PM - edited 03-19-2019 03:08 AM
Hi,
I have a new 2911 with ISM CUE. The CUE is not responding to any calls.
In CME the 'debug ccsip message' and 'debug voip ccapi inou' both show the SIP invites sent to the CUE ip, but get no return messages.
In CUE, 'trace ccn stacksip' and 'trace ccn subsystemsip all ' 'show trace buffer tail' show nothing.
I can login GUI to configure CUE.
What other commands can I use to see the activities in CUE?
I suspect this a license issue, but the following information shows I have 2 voice ports. Only one voicemail box is configured at the moment. IVR disabled, 2 AA programmed.
Thanks in advance.
-------------------
ism-cue# sh license all
License Store: Primary License Storage
StoreIndex: 0 Feature: VMIVR-PORT Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
License Store: Evaluation License Storage
StoreIndex: 0 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Evaluation
License State: Active, In Use
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 3 days
Expiry date: Sun Sep 18 19:02:00 2011
License Count: 600 /5
License Priority: Low
License Store: Evaluation License Storage
StoreIndex: 1 Feature: VMIVR-PORT Version: 1.0
License Type: Evaluation
License State: Inactive
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 4 days
License Count: 60 / 0
License Priority: None
License Store: Evaluation License Storage
StoreIndex: 2 Feature: VMIVR-IVR-SESS Version: 1.0
License Type: Evaluation
License State: Active, Not in Use, EULA accepted
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 3 days
License Count: 60 / 0
License Priority: Low
License Store: Dynamic Evaluation License Storage
StoreIndex: 0 Feature: TCV-USER Version: 1.0
License Type: Evaluation
License State: Active, Not in Use, EULA not accepted
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 4 days
License Count: 600 / 0
License Priority: None
cme#sh lic all
License Store: Primary License Storage
StoreIndex: 0 Feature: ipbasek9 Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
StoreIndex: 1 Feature: uck9 Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
StoreIndex: 2 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Permanent
License State: Active, Not in Use
License Count: 5/0/0 (Active/In-use/Violation)
License Priority: Medium
ism-cue# sh license all
License Store: Primary License Storage
StoreIndex: 0 Feature: VMIVR-PORT Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: 2 /2
License Priority: Medium
License Store: Evaluation License Storage
StoreIndex: 0 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Evaluation
License State: Active, In Use
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 3 days
Expiry date: Sun Sep 18 19:02:00 2011
License Count: 600 /5
License Priority: Low
License Store: Evaluation License Storage
StoreIndex: 1 Feature: VMIVR-PORT Version: 1.0
License Type: Evaluation
License State: Inactive
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 4 days
License Count: 60 / 0
License Priority: None
License Store: Evaluation License Storage
StoreIndex: 2 Feature: VMIVR-IVR-SESS Version: 1.0
License Type: Evaluation
License State: Active, Not in Use, EULA accepted
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 3 days
License Count: 60 / 0
License Priority: Low
License Store: Dynamic Evaluation License Storage
StoreIndex: 0 Feature: TCV-USER Version: 1.0
License Type: Evaluation
License State: Active, Not in Use, EULA not accepted
Evaluation total period: 8 weeks 4 days
Evaluation period left: 8 weeks 4 days
License Count: 600 / 0
License Priority: None
====================================
cme#sh lic all
License Store: Primary License Storage
StoreIndex: 0 Feature: ipbasek9 Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
StoreIndex: 1 Feature: uck9 Version: 1.0
License Type: Permanent
License State: Active, In Use
License Count: Non-Counted
License Priority: Medium
StoreIndex: 2 Feature: VMIVR-VM-MBX Version: 1.0
License Type: Permanent
License State: Active, Not in Use
License Count: 5/0/0 (Active/In-use/Violation)
License Priority: Medium
.
.
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05-14-2013 10:50 AM
Did you resolve the issue, and if so what was the fix?
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