Unified Communications Infrastructure

Caller id is not showing up on 911 calls.  Using Dialed Number Analyser I can see the calling Party Number fine through the route pattern.  Then in the Route List it comes up empty.  Nothing in the config of the Route List is restricting or manipulat...

I have a customer with NEC SV8300 and SV8500 phone systems interested in implementing Unity Connection for voicemail. Cisco has published integration information for the NEAX2400 with PIMG/TIMG, but not on these newer systems. Looking at NEC document...

Looking for help to setup a Holiday list in a UCCX script. I am using UCCX 8.5. I have my basic script built and working but I can not seem to get my Holidays to work.Thank you               

Hi All,We planned to do the upgrade from 8.6.2a to 9.1.1a . As per the Cisco upgrade guide it's mentioned as L2 upgrade also"there will be temporary outage while install the patch on the inactive partition. Outage size is depends on the database size...

Hello,I am finding conflicting information for the release level required for the 8831 on the BE6KData sheet says 8.6(5) or laterthe FAQ says 8.6(2)Partner Presentation says 8.6(1)Please let us know what is the min release.Thanks

Hi,I have a AIM-CUE with a 1GB Flash. When I try to add on a 4 port ivr license, I get the following error message:Downloading ftp cue-vm-license_4port_ivr_7.0.2.pkgBytes downloaded : 3319Validating package signature ... donecompatibility modeValidat...

Helloi want to know what's the default number of ip phones supported on MCS7845I3-K9-CME1 and MCS7845I3-K9-CMD3B, and what's the default version installed on each onethank's

Hi TeamI have setup LDAP settings. I can see the test connection is successfull however when I try to logon using my LDAP account, authentication fails. under "User Management" i have created a user account with the same alias as my AD account and ha...

Can I use two enhanced license for cisco phone and cisco jabber ?

I'm used to calling subflows in UCCX scripts to hand another script input and then retrieve the output and continue on my way using the original script.  But in CUE, how can I simply hand a call to another script (that has no extension tied to it)?  ...

Hey Guys,Can someone confirm installing Cisco Unified Attendand Console Business Edition on BE6K hardware? Does it support Windows Server 2003? Is there a install guideline anywhere i can follow?Regardsmchowdhury