Unified Communications Infrastructure

Hi,Could any tell me that how can i upgrade CUCM 8.0 to 8.6.i have a 1000 DLU license for 8.o and i want to upgrade my CUCM to 8.6.Do i need to buy more licenses or simply i can upgrade that.Thanks in advance.Mian

I need to receive 5 digits in E1 for DIDs from the ISP.  As should be my settings on router 2911?

Hi there,Does anyone know if there is a way of integrating with Lync for CME without migrating to full CUCM?Thanks,D.

Anyone know when the next version of CUEAC or Cisco Unified Attendant Console Enterprise Edition or whatever the heck they  are calling it now is coming out?      I'm trying to decide if I should tough things out and wait for the next version or to d...

Hi,I am trying to register our 8961 Cisco IP Phone to register to the CUCM 7.1.3 but it doesn't seem to appear in the list of the phones supported. Upon further research, we found out that it is actually a SIP Phone. We tried registering it as a SIP ...

Hi All,Please clarify this question , Translation pattern will affect outgoing calls?, I have configured the belowTranslation pattern XXXXXXPartion <none>description preserve 6 digit number in Special PTnumbering plan <none>route filter <none>MLPP Pr...

Hi we have an upgrade in some machines and now the agents that have machines with windows 8, don't send any record for the server.we haveCisco Unified CM Administration System version: 8.6.2.20000-2At each machine we install:CiscoAgentDesktopCisco Un...

I am lookng for the full list of supported MIBs for UC 9.x . Could anyone help ?Thank you                  

Hello we are using Exchange 2010 SP2 rollup 4 for unified messaging with our Unity 7.0(2)_ES41(serverupdates 3.0.25-03-2012), our Exchange admins want to upgrade Exchange 2010 with SP3 that came out 2 months ago. http://www.microsoft.com/en-ca/downlo...

                   My client requests that she has to monitor her presidents extension from her phone to whom he is talking to even after the call picked up/Transfer  to him.Presidents extension has been configured in her line2 of her extn.Her phone ...

I've installed CUAC v9 Premium (Non HA). The calls get through to the operators, but I cannot hold or park the calls from the operator consoles. There are 4 sites configured, each with their own CTI route point (DDI), own Gateway ports, own Service p...

       How to know a call is hitting our CallManager?

Does anyone have any information on integrating MS Dynamics 2011 (5.0.9690) with CUCM 9.x.  I have a customer who is heavy into outbound dialing and would like to have some type of integration with their CRM application and UCCX.  I originally went d...