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CUE not working properly after IOS upgrade

Jasonsoentpiet
Level 1
Level 1

Dear all,

After upgrading my UC520 (4x BRI, 24U) device the voicemail function and AA is not working properly anymore.

When dialing the voicemail extension the line is completely silenced. I am running now the latest IOS (12.4 (20)T) including the latest restore to factory settings script 2.8.cfg.

Please advice how I have to proceed to get my AA and Voicemail functions up and running again.

Thank you.

With kind regards,

Jason Soentpiet

2 Replies 2

Rafael Jimenez
Level 4
Level 4

I believe the 12.4(20)T has some problem, after upgrade my uc520 to this ios version my phones doesnt register anymore.

I had to downgrade the uc500 to previous version.