CUE on CME license understanding

[Vishal Parekh]

Hello,

Can anyone help me to understand Licenses require to play basic IVR into CME gateway which allow outside users to hear Welcome Greetings and and they can dial by extension and digit, based on greetings ?

Also I would like to know for single welcome greeting what kind of licenses i should use on my CME?

Thanks in advance,

Vishal 

[Manish Gogna]

Hi Vishal,

Overview of Software Activation of Cisco Unity Express

Beginning with Cisco Unity Express 7.1, a new type of license called CSL licensing is supported. With CSL licenses, the mailbox license count includes both personal mailboxes and GDMs. The type of the mailbox is determined when it is configured. Also, the call-agent is no longer specified using licenses and can be configured either as part of post-install process or during bootup.

You can buy CSL licences for the following types of features:

•Mailboxes

•Ports

•IVR

•TimeCardView

As an example, if you purchase CSL licenses for 4 IVR sessions, 10 ports, and 265 mailboxes, then you can use 6 ports for either the Auto-Attendant or voice mail, and 4 ports for IVR.

Note You do not need to purchase IVR session licenses if you are only planning on using voicemail and auto attendant with basic IVR applications. IVR session licenses are only required if your application contains advanced IVR features such as email, fax, database access or VXML scripts. Each IVR session consumes one port and thus reduces the number of ports available for use by voicemail or auto-attendant applications. Please carefully consider how many IVR session licenses you need and only install or activate licenses for that number of IVR sessions.

More details here

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel7_1/Licensing/CUELicensing_book/Using_CSL.html#wp1070711

Manish

- Do rate helpful posts -

[Hermanus Janse van Vuuren]

if I want to upgrade from cue 8.0.3 to 8.6.11 do I need to purchase new licenses or will my exisiting license work?

[Manish Gogna]

Existing licenses will work, you can check this for details about licensing in cue 8.6

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/unity_exp/rel8_6/rel_notes/rel_notes86.html#pgfId-296894

Manish