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cue UC520 not working

kaabiayman1
Level 1
Level 1

HI guys,

i have cisco old UC520. i have a problem with it the cue doesn't work.

when i issue service-module integrated-Service-Engine 0/0 session i have the following output.

UC520#service-module integrated-Service-Engine 0/0 session
Trying 10.1.10.2, 2002 ... Open

Trying to shutdown Service Module Integrated-Service-Engine0/0


Cisco BootMon Version: 1.0.3
(Jul 27 2007 - 10:41:10) MPC83XX

Bootmon starts
Bootmon: cold reset.
System now booting.
Bootmon: reading primary bootloader image
Bootmon: calling bootloader


Cisco ServiceEngine Bootloader Version: 1.0.3
(Jul 6 2007 - 10:15:37) MPC83XX

DDR:Row or Col number unsupported.
*** failed ***
### ERROR ### Please RESET the board ###


can somebody help me to solve this problem.

1 Reply 1

Manish Gogna
Cisco Employee
Cisco Employee

As per a couple of TAC cases that i saw with this error this is most likely a hardware issue and will need a replacement.

Manish