@janinegraves @cstachowicz @Tyler Langston
Developed a CUSTOM LiveData Report. Runs the permalink String and displays data in Browser URL. When Adding with LiveDataGadget.jsp and ViewID will not display Data.
The Logs suggest below:
#### Resolves URL for 3rd party Gadget:
2023-08-30T14:13:30.618 -05:00 Aug 30 2023 14:13:30.601 -0500: Header : Resolved URL for the gadget: cuic/gadget/LiveData/LiveDataGadget.jsp?GadgetHeight=310&viewId=5AC281EDD43447D09FDDA58C527E0674&filterId=agent.id=CL&&compositeFilterId_1=agent.teamID=CL
2023-08-30T14:13:35.117 -05:00 Aug 30 2023 14:13:35.100 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : cuicScheme: https
2023-08-30T14:13:35.117 -05:00 Aug 30 2023 14:13:35.100 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : cuicHost: cuic
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : cuicPort: 8444
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : cuicHostUrl: ….
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : viewId: 5AC281EDD43447D09FDDA58C527E0674
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : filterId: agent.id=CL
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : compositeFilterId: null
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : userId: 1002010010
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : teamName: Test
#### Container Initialized:
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : containerScheme: https
2023-08-30T14:13:35.118 -05:00 Aug 30 2023 14:13:35.101 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : gadgetHeightInPxl: null
2023-08-30T14:13:35.119 -05:00 Aug 30 2023 14:13:35.102 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : Initializing Container Services...
2023-08-30T14:13:35.119 -05:00 Aug 30 2023 14:13:35.102 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : Adding Tab Visible Handler...
2023-08-30T14:13:35.191 -05:00 Aug 30 2023 14:13:35.174 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : handleTabVisible() - Gadget not initialized, performing initialization work...
#### 200 OK sent back - good
2023-08-30T14:13:36.309 -05:00 Aug 30 2023 14:13:36.292 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : Certification._checkCuicRunning(): try to GET resource from CUIC webapp
2023-08-30T14:13:36.376 -05:00 Aug 30 2023 14:13:36.359 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : Certification._cuicRunningHandler(): received response rc=200
2023-08-30T14:13:36.377 -05:00 Aug 30 2023 14:13:36.360 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : Certifier.certify(): Certification requested for cuic:8444
2023-08-30T14:13:36.378 -05:00 Aug 30 2023 14:13:36.361 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : Certifier.fetch(): Fetching container1: cuic:8444/cuic/gadget/js/CertifierContainerOne.js
2023-08-30T14:13:36.452 -05:00 Aug 30 2023 14:13:36.435 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : Certifier.onScriptLoad(): Invoking onSriptLoad for id=container1
2023-08-30T14:13:36.453 -05:00 Aug 30 2023 14:13:36.436 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : bootstrapCuicReport()
2023-08-30T14:13:36.454 -05:00 Aug 30 2023 14:13:36.437 -0500: LiveDataGadget-5AC281EDD43447D09FDDA58C527E0674 : bootstrapReport() - User permalinkStr: cuic/permalink/PermalinkViewer.htmx?viewId=5AC281EDD43447D09FDDA58C527E0674&linkType=htmlType&viewType=Grid&agent.id=CL
#### Live Data Socket IO connection successfully established.
2023-08-30T14:13:40.652 -05:00 Aug 30 2023 14:13:40.635 -0500: CUIC-5AC281EDD43447D09FDDA58C527E0674 : ::DEBUG::null=Connection to Socket IO Service established.
### Attempts Call for Filter Service
2023-08-30T14:13:40.683 -05:00 Aug 30 2023 14:13:40.666 -0500: CUIC-5AC281EDD43447D09FDDA58C527E0674 : ::DEBUG::call to Filter Service for getting filterJson and collectionIds
#### Call to Filter Service fails - server Generic Filter Exception.
2023-08-30T14:13:40.803 -05:00 Aug 30 2023 14:13:40.786 -0500: CUIC-5AC281EDD43447D09FDDA58C527E0674 : ::DEBUG::returnCode : 500 : Text : {"message":"Error processing report. Refresh page or contact administrator.","errorType":"Internal Server Error","status":500,"exception":"com.cisco.ccbu.api.jaxb.error.ApiException: Error processing report. Refresh page or contact administrator.\n\tat com.cisco.ccbu.cuic.rest.filter.CuicFilterInfoRESTProvider.throwGenericFilterException(CuicFilterInfoRESTProvider.java:489)\n\tat com.cisco.ccbu.cuic.rest.filter.CuicFilterInfoRESTProvider.buildFilterInfoForVariableParams(CuicFilterInfoRESTProvider.java:480)\n\tat com.cisco.ccbu.cuic.rest.filter.CuicFilterInfoRESTProvider.buildFilterInfo(CuicFilterInfoRESTProvider.java:318)\n\tat com.cisco.ccbu.cuic.rest.filter.CuicFilterInfoRESTProvider.addFilter(CuicFilterInfoRESTProvider.java:239)\n\tat sun.reflect.GeneratedMethodAccessor515.invoke(Unknown Source)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:606)\n\tat com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)\n\tat com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$TypeOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:185)\n\tat
Accepted Solutions
I solved this issue by using this Link: Cisco Unified Intelligence Center User Guide, Release 11.6(1) - Unified Intelligence Center Gadgets in Cisco Finesse [Cisco Unified Intelligence Center] - Cisco
Needed to Fetch Topic Again and then use the agent.id=CL and it worked for the standard team list and with agent id values comma separated.
I solved this issue by using this Link: Cisco Unified Intelligence Center User Guide, Release 11.6(1) - Unified Intelligence Center Gadgets in Cisco Finesse [Cisco Unified Intelligence Center] - Cisco
Needed to Fetch Topic Again and then use the agent.id=CL and it worked for the standard team list and with agent id values comma separated.
