CUPC 7.0.2 AD contacts turned into "Created Contacts"

[EU UC Support]

In a new CUCM 7.0.2 + CUPS 7.0.4 + CUPC 7.0.2 contacts previously imported into CUPC from the AD now appear as if they were manually created. There is no more the status indicatore but a small telephone next to each contact...

Is this possible?

What could have couse this issue?

How can I fix it?

Thanks for helping,

Luigi

[htluo]

If the contact is not licensed to use CUPC, it will not show status indicator.

Michael

[EU UC Support]

The contacts are licensed users that are correctly logged on CUPC.

Everything was working fine for few days and suddenly something has changed...

Luigi