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EU UC Support · 11-08-2022

Hi, Anyone can help me with locating roll back cop sgn file for Cisco CUIC 11.6.1 ES23 please. I have searched on https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/icm_enterprise/EngineeringSpecials/rcct_r_cc-engineerin...

EU UC Support · 08-26-2021

CSPC installed, can collect inventory information locally, however, failed on upload information to service portal. Customer FW has been checked, did not see blockage (No drop or deny logs)Some troubleshooting steps have been preformed, please help.1...

EU UC Support · 08-18-2021

Newly implemented CSPC collector, locally works fine and got all inventory information, however, failed on upload. Checked no FW blockage. Please help, thanks.

EU UC Support · 10-08-2020

We have an application built on the same lines as non-gadget finesse application using jabberwerx.js which is part of Cisco CAXL library released as part of CUP (CAXL version: v2014.04) and noticed that jabberwerx.js has following as part of its code...

EU UC Support · 10-29-2019

Hi, After reading a number of different articles, bug notes and field notifications, I am still slightly confused with the issues caused by the DST changes.The majority of articles refer to CUCM and my understanding is that pre v10.5, a COP file uplo...

EU UC Support · 05-09-2023

Hey Dustin, we're currently hit with the bug but on the report is only mentions we need to "reload ISE server". Do you know if this is all of the nodes? Just the PSNs? Thanks

EU UC Support · 10-21-2020

What do you mean "...this is routed to a switch..."?Did you make sure NAT exemption is applied for the traffic between the management interface and AnyConnect clients pool?

EU UC Support · 09-19-2019

Brilliant, thank you!

EU UC Support · 08-22-2019

Hi Chris, so just to confirm, it will show all devices it discovers. We can then expect to get full details for the devices where we, the partner, hold the PSS or Smartnet contracts, not just PSS. And those devices that we do not have a contract fo...

EU UC Support · 08-22-2019

Hi Chris, I can access the link without any issue. The problem I am facing is that the link to the security paper within there does not work - page 14 of the PDF: Addressing security-related concerns: PSS Security Overview

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Cisco CUIC 11.6.1 ES23 roll back cop sgn file

CSPC locally collected, but does not upload to service portal.

CSPC upload failed. Test connectivity with timed out, no FW blockage.

CAXL Library - jabberwerx.js code is setting Date.prototype.toJSON()

DST Issue Clarification...

Re: ISE 3.1 certificate issue

Re: How to manage (ssh/https) a cisco asa fom vpn anyconnect

Re: PID Support Roadmap

Re: PSS - Smartnet details showing?

Re: CSPC PSS Security Overview