CUPC 8.5 / Outlook 2010 - Presence Integration

[Fletcher Joyce]

Guys,

Running up a test CUPS environment and everything is going great, except I can't get the outlook 2010 presence bubbles to light up.

I'm running :

* CUPS 8.5.1

* CUPC 8.5.1

* CSF 8.5(2)

* Windows 7 64-bit w/ Outlook 2010 64-bit

* Windows 7 32-bit w/ Outlook 2010 32-bit

I've used ADSI edit to add proxyAddress - SIP:<email address> both at the individual user level and at the OU level to no avail.

Does anyone have any idea of where I should look to troubleshoot this further?

regards

Fletcher Joyce

[Craig Cooper · Accepted solution]

Hi Fletcher,

Please check out CSCto91250 as a possible cause:

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCto91250

Kind regards,

Craig

[Fletcher Joyce]

Thanks!

Works a treat.

Regards

Fletcher

[j-lehmann]

Hello,

I have the same problem, but If I rename the Offline adress folder I see no changing bubbles only grey

I use Win 7 32 Bit and Outlook 2010.

My collegs use outlook 2003 and it works fine

thanks for help.

Joerg