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Hi Tervis,If you're running CUCM 9.0.1, then you may be encountering CSCub77825, "CUCM enforcing username case sensitivity for ldap authentication".Kind regards,Craig
Hi John,Given that you have a support contract, that does cover the product, you can order it via the Product Upgrade Tool (and even use Electronic Delivery if needed).Kind regards,Craig
G'day Yavuz!I believe the issue ended up being CSCtn78617. Log a case with the TAC if you need an 8.6(2) ES build ( the latest of which include the fix for CSCtn78617).Kind regards,Craig
