CUPC - Unable to log in from Windows machine not on domain

[joshua.gertig]

Hi,

We are unable to login to CUPC (ver 8.5.3.192248) on a windows machine that is not on the domain, however connected to the network (e.g. we can ping CUPS IP and FQDN). We've tried pointing the client to the FQDN address as well as IP Address. We get "Login Failed" message (so no "Unable to connect to network" message). The user can log in just fine on a machine that is on the domain, so everything back end should be ok.

Thanks!

Josh

[Graham Old]

I am using version 8.5.5 and that works fine on a Windows 7 that is not in the domain.

The only thing I had to do was add the server name to the hosts file, I have both the server name and the FQDN as in

192.168.1.1     cups     cups.mycompany.com

You can define the server by IP address but it seems to move internally to the server name and it needs to be able to map that to an IP address

Graham