Hi all,
We have migrated to CUCM & CUPS 8.6 integrating with OCS 2007. There are a few users that is having problem to make a call via OCS with the error “No Phone System Connection”.
I have also used RTMT to capture the logs during the test call and only see the below message which doesn't look useful.
15:38:54.342 |[Tue Oct 23 15:38:54 2012] PID(31417) getCallIdxByCallID():NOT FOUND CallId. callIdx=4
15:39:00.923 |[Tue Oct 23 15:39:00 2012] PID(31416) ctigw_alloc_qbe_call_array called but qcb->qbeCallArray already points to a memory address.
15:39:01.026 |[Tue Oct 23 15:39:01 2012] PID(31414) getCallIdxByCallID():NOT FOUND CallId. callIdx=4
15:39:01.187 |PID(31419) mod_sip_ua.c(1880) ua_handle_ack(): ACK request with body:
On the OCS admin side, we have also ensure that the "server URI" and "line URI" is set correctly.
What else could be a problem?
PS : we have login/logout the user and also rebooted the user PC.
