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CUPS not displaying client info for all users

DOUG DAVIDSON
Level 5
Level 5

When I look at the users in Presence Admin (Application, CUPC, User Settings) there are two columns on the right that say client type and client version. For a majority of my users both are blank, however for a few users it does contain correct information. The only difference in the accounts that I see is that when the user ID has uppercase letters it is blank, if it is lower case then the fields are populated.

Has anybody else noticed this?

Thanks,

Doug

1 Reply 1

DOUG DAVIDSON
Level 5
Level 5

Bueller?