Dedicating PRI channels to a certain group?

[art.lacie]

With a small CCX (10 seats) and an overall 60 phone system (using be6k M) - I'm wondering the best way to use our 2 PRIs. If I wanted to, could I dedicate 15 channels of PRI1 to Contact Center, and the remaining channels + PRI2 to the rest of the building? If that's how it works... I'm trying to get a grasp of the more technical details surrounding the setup by the time the IT rolls in.

Thanks./

[Jaime Valencia · Accepted solution]

Yes, that's a fractional PRI

https://supportforums.cisco.com/discussion/11179151/fractional-t1-pri-mgcp-and-h323-call-manager

http://www.techexams.net/forums/ccnp-voice/72520-fractional-pri-config.html

That is only supported with H.323, not with MGCP, you CAN configure it, but won't be officially supported.