04-09-2008 04:32 PM - edited 03-18-2019 08:45 PM
A client is building a centralized Unity system at their head office which is intended to provide voicemail services to all regional branch offices. In some cases branch offices have different holidays than others. In Unity it seems one can only define holidays at a system wide level. Is there any way I can configure some sort of branch specific "Holiday Profile" for lack of better term? Thanks in advance.
04-09-2008 05:08 PM
You can't do this without some type of user intervention.
Note: A single Unity server can be integrated with multiple CallManagers at different sites where they maintain a different holiday schedule at each site. Currently, Cisco Unity does not support multiple holiday schedules for each location. As a workaround, dummy mail boxes can be configured at each location for the holiday greeting and the operator's phone can be forwarded to the new Holiday Greeting on holidays.
Essentially what you would have to do is check and un-check observe holidays on the schedules that will be on holiday.
From this good document:
http://www.cisco.com/en/US/products/sw/voicesw/ps2237/products_tech_note09186a008011aa09.shtml
04-09-2008 05:55 PM
Not the answer I was hoping for but you certainly did answer the question.
Thanks again! Cheers - Peter
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide