Deleting recorded name in UConn 8.5

[jhitt-limited]

I have a user who wants to go back to using the system greeting where it does a text to speech translation of her Display Name.  The problem is that she has already recorded her name.  So the system greeting is using her recorded name.  Apart from deleting her mailbox and re-adding it, is there a way to get rid of the recorded name so it starts using the TTS version?                   

[Rob Huffman · Accepted solution]

Hi there,

An excellent way with Unity Connection is with the use of this great tool from

the fine suite of Unity Tools (** reset feature**);

Unity Connection Bulk User Delete   

For resetting users you have the option of emptying the mailbox ,  resetting greetings, deleting voice names, resetting passwords,  removing private lists and a number of other options you may choose.   For installations where the user base “changes over” frequently such as  schools this may be a nicer option.  This option is also allowed for  CoRes installations since it does not involve the removal of user  objects from the Connection database.

http://www.ciscounitytools.com/Applications/CxN/BulkUserDelete/BulkUserDelete.html

Cheers!

Rob

"Every fool's got a reason to feelin' sorry for himself" - Springsteen

[jhitt-limited]

Rob, thanks for your quick and (as always) helpful reply!  I've downloaded the tool and removed the user's recorded name.  It was quick and easy.