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Dial 0 Options

Mick Doran
Level 1
Level 1

Single Unity Connection at the main office with 4 remote offices.

4 voice mail user templates direct the dial 0 to each offices respective operators during message playback or out of each offices respective call handler/AA.

After someone leaves a voicemail the dial 0 option is no longer controlled by the voice mail user template and they all default to the main site operator.

Is there a way to configure Unity to keep the dial 0 destination per voicemail user after leaving a voicemail?  Will this require 5 partitions, etc.?  I'm a noob to this so bear with me please.                  

1 Reply 1

Tommer Catlin
VIP Alumni
VIP Alumni

Each Subscriber template can have its own Caller Input for that office on the actual voicemail recording.  (Conversations)