Hi All,
Running Unity 4.0(4)SR1 in a dual integration scenario. Every now and then, the dialogic service will go nuts and log the following error.
Cisco Unity's telephony component has encountered a serious error.
EXPLANATION:
No reponse was received on port 2 while waiting for integration information to arrive for a new incoming call. This call will likely be routed to the wrong subscriber or wrong conversation.
TECHNICAL DETAILS:
Thread 0x00001300 had a failure on port 2 in method CAvMiuLine::CallInit()
DESCRIPTION: Timed-out waiting for LINE_CALLINFO.
DETAILS:
HCALL: 0x00010F21
CallState: LINECALLSTATE_CONNECTED.
CALL SEQUENCE:
[10:52:07:733 - 0x000011B0] Drop() - S_OK
[10:52:22:342 - 0x00000764] LINE_APPNEWCALL(0x00010F21)
[10:52:22:342 - 0x00000764] SetEvent(NewCall)
[10:52:22:342 - 0x00001300] Answer() entered
[10:52:22:342 - 0x00001300] lineAnswer(0x00010F21) - 0x00010FE0
[10:52:22:874 - 0x00000764] LINECALLSTATE_CONNECTED(0x00010F21 | Active)
[10:52:22:889 - 0x00000764] LINE_REPLY(0x00010FE0 | 0x00000000)
[10:52:22:889 - 0x00001300] WaitFor(0x00010FE0 | CONNECTED) - CONNECTED
[10:52:22:889 - 0x00001300] Answer() - S_MIU_CONNECTED
[10:52:37:890 - 0x00001300] WaitFor(CALLINFO) - Timeout.
Is this due to a looping call handler as I have read in other posts? Any help to track this down would be great.
Paul
