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Display Calling Party Transformation as name

allahverdiyev
Level 1
Level 1

Hi all,

 

Lets say there is calling party transformation happens for inbound calls. 0553331111(mobile) calls to 0228082331(DID) and call is pickup up by 2331 DN. I have done Calling Party Transformation 0553331111 to be shown just 1111. But here is the issue although I have 1111 DN, it does not show the name, it just show 1111.

How can I make it shown name of 1111 DN instead of just 1111?

 

Regarsd

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

CUCM doesn't perform any reverse lookup to match a DN to a user, what you see when you call, or receive a call, is the alerting name and display name, configured under the DN.

HTH

java

if this helps, please rate

Yeah, I dont mean user. I want to set alerting name to display on the screen. I don't see why you thought of user, I am talking about name.

Ultemate goal is not to shown 1111 as calling party. I want to see name of 1111 DN, not 1111.