Unified Communications Infrastructure

Hi, I am quoting a Cisco 881V with CCME, as CCME is nearly EOS, should I quote 5 CME-UL licenses instead the FL-CME license? Thank you!

Hi all,   Lets say there is calling party transformation happens for inbound calls. 0553331111(mobile) calls to 0228082331(DID) and call is pickup up by 2331 DN. I have done Calling Party Transformation 0553331111 to be shown just 1111. But here is t...

When I connect to RTMT on a 10.5.2 cluster I'm getting this message:   unable to restore configuration! host name in the configuration is not defined in the DB!   DB replication seems to be fine between the 2 nodes and I'm able to get information suc...

Dears,  i have a call waiting in queue at the ICM script and a media is playing to this caller while waiting in queue using "Run External Script". while playing the media the caller hangs up and the status turns into abort.   How can i handle this tr...

Hi Guys,   I have a question about Cisco Jabber which I'm struggling to find an answer to, do you know if Jabber is compatible with Windows Accessibility features including Narrator, Magnifier and High Contrast mode?   Regards, Tibor

when restoring backup to a voice server , is there a certain fields that need to be matched first before a backup can be accepted and restored like: -original backup ip address -original backup dns -original backup ntp -original backup hostname if so...

Environment: E.164 dial plan for whole company. Configuration Details: CallManagerFull E.164 Directory NumberTranslation pattern for 5 Digit internal dialing."Calling Party Transformation Patterns" to send only caller 5 Digit number for internal call...

Hello, Our company will create for some of its users a new Microsoft AD domain, totally separate from the current one.   Is it possible to authenticate some of my Jabber users (residing in the same CUCM cluster) to this new AD group ?   Thanks.

Hi,    I'm getting an error when running the Bulk User Delete Tool on Cisco Unity 11.xThe error seems to occur when running the tool to clear messages from mail boxes. About hlaf way through the process the follow error occurs:ERROR [HY000] [Informix...

Hello All,   I would like your support with troubleshooting the following issue;     I would like that an email notification to send everytime cucm completes or fails the backup process; I did configure it just like it was told here: https://communit...

I am trying to figure out how to deploy MRA in the following scenario for an ITC that hosts CM services for customers:Single cluster of Expressway Core and Edge (X8.6.1)Session Manager Edition (SME) (10.5.2 SU2A)3 CUCM leaf clusters (10.5.2 SU2A)    ...

We have Cisco Call Manager CM 11.5.1.11900-26 and have it linked to our LDAP (Active Directory) to create new users. We have an issue with having the LDAP username to be the same as the one for AC 11.0.3.2604! When a username on LDAP is first.lastnam...