DMA problem

[donghwa.kim]

Hi, everyone

I'm working to upgrade callmanager from 4.1(3) to 5.0(4). but I don't make a DMA-backup files.

Plz, see the attach file.

it is capture display include error message. : Failure, windows-based W1 Migration verification.

I find message that DMA-backup files was made by DMA tool 5.0.4. but it doesn't verification.

what is the W1 ???

thanks.

[Rob Huffman]

Hi Donghwa,

Have you checked this log file, it may indicate the exact nature of the problem;

Data validation log

Contains any validation errors that are found during the verification of database and directory data during the backup process

File Location C:\CiscoWebs\DMA\Bin

File Name datavalidation.log

From this doc;

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_administration_guide09186a00806c51d6.html#wp52984

Hope this helps!

Rob

[gtabanji]

Hello Rob,

Same error message here.

Addition: File datavalidation.log which is supposed to explain why validation failed is not produced in C:\CiscoWebs\DMA\Bin or any other directory on the server.

Any suggestins?

Regards,

Alex.

[Rob Huffman]

Hi Alex,

I think you should probably open up a case with Cisco Tac. I had a look on the Bug Toolkit and noted 51 Bugs associated with DMA problems on the CCM 5.X train. You might be hitting this one (that does not list any workaround);

CSCsf21021 Bug Details

Headline DMA 5.0(4)ES1.1 backup failed:W1 migration verification & DB in IDS veri

First Found-in Version 5.0(4)

Hope this helps!

Rob

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[admin]

Hi!

I have the same problem.

As I understand, with unverified

tar file I can't continue the process

of upgrading?

[ruben.montes]

Hi,

I also have the same problem. I have tried the workaround that says in the bug you mention but I'm still having the same problem.

Can anybody please help?

Thanks in advance,

Ruben

[admin]

There is no workaround in the bug CSCsf21021.