Does 3rd party application can pull out data(like calling number/caller number) from the IP Communicator

[ccg-collab1]

Hi Guys,

There is a third party application that want to integrate to CUCM and once the caller called to cisco ip phone(IP Communicator), this 3rd party application will pull out a data like caller ID. They asking if they can pull out a data/information on IP communicator?

Thank you

[Deepak Rawat]

It does not matter if the call is going to be connected to a CIPC or a physical phone. The calling data such as ANI, DNIS etc does not store at the phone level but in fact in the CUCM DB directly. So if third party app can connect to the CUCM DB and can pull this record, you should be good irrespective of the phone type.

Regards

Deepak