E.164 + Numbers - 5 Digits dialing

[anwar-ahmed]

Environment: E.164 dial plan for whole company.

Configuration Details:

CallManager

• Full E.164 Directory Number
• Translation pattern for 5 Digit internal dialing.
• "Calling Party Transformation Patterns" to send only caller 5 Digit number for internal calling ID. -- Added in Device Pool

Unity Connection

• CUC imported users with E.164 extension number from CallManager.
• CUC receive 5 Digit when press Message Button -- (Voicemail recognitions)
• Unchecked "Use Text To Speech to Read Display Names When No Recording Is Available" in system Settings --> Advanced --> Conversations - To play Full E.164 number instead of Display Name.

Question

 Should I use alternate extension for voicemail recognitions or is there any other Cisco recommended solution available.

[Greg Mora]

Did you find a solution for this? I have the same questions.

[jonathan.salter]

We use alternate extensions in our environment which work well.