Unified Communications Infrastructure

A customer currently has a CUCM 11.0(1) mixed-mode cluster with a publisher and a subscriber. The cluster currently has one expired tomcat-trust certificate for the publisher and several expired CAPF Callmanager-trust certificates. There are also val...

I have Implemented Cisco BE6000 for one of the customers which we agreed to connect to PSTN through E1 Trunk Line. But due to Budget issue, they request two Analog Line from PSTN and they need to allow Employee to received a call from outside and Do ...

Hello, I have seen next code in "Cisco Unified Real Time Monitoring Too --> Voice/Video --> Session Trace Lo View --> Real Time Data": ( 41 ) Temporary failure. (Termination Cause Code).   I want to create an alert about this kind of alert. Send an e...

Hello everyone,   I am struggling with this intermittent issue and have yet to find a fix. We have been using this phone system for 4 years now and recently about every other call does not allow caller inputs to be passed through, i.e. "Press 1 for E...

We will be upgrading CUCM 10.5 to version 12 and it looks like we can do a simple direct upgrade using OS Administration.  The one thing I noticed is that our OVA (2500) uses 6 GB of RAM in 12 and only 4 GB of RAM in our current version.  The upgrade...

Dears,   I am in need to create some ECC Variable in CCE administration page at PCCE 11.6, but i am hitting a limit that stops me from creating more variables. is there any way to increase this capacity ??   Thank you for your usual support.

Hi Everyone, I have the following symptoms: A subscriber server of 2 nodes cluster, had a network issue and became unreachable. After that, I performed the recovery option from the Cucm (Presence Redundancy Group) and both servers became normal.  The...

I am configuring several voice gateways using Cisco ISR4321/K9 (IOS XE version 16.6.2) routers with "NIM-1MFT-T1/E1 - T1/E1 Serial Module" (and "PVDM4-32 Voice DSP Module") connecting E1 ISDN/PRI interface to CUCM and MS SfB servers connected via SIP...

Hi everyone,   I have set up a Webex meeting through Outlook and made a change to it (extended the time before it finished) during the meeting. After the meeting ended, it cannot be deleted. Has anyone encountered this issue in Webex before? I don't ...

Hi,   Is there a way of knowing to determine which registered ip phones, but they don't make phone calls anywhere in a period of time.   Any advice would be appreciated. Thank you