Unified Communications Infrastructure

My question is, in the options for Call forwarding for a phone/softphone device in cucm 11.01, is there any way to specify a pager number with key sequence for having missed calls sent to a pager and display the number on the pager to call back. Or a...

Hi,    Can anyone tell me if NTP change in CUCM requires license re-host?  I know when changing DNS when using PLM you have to remove the instance first and re-add it to avoid having to get a re-host.  Is this the same for NTP?   Thanks

Hello Community,since some weeks i'am working with Microsoft PowerBI for different Reports, the last days i saw there is also a Informix Connector.So i tried to get from the PowerBI to the CUIC DB to have all the information as a easy use Report. Bu...

Hello,In CUC, I would like a "message recipient" scenario:- a personal greeting like: "Hello <company_name>, we cannot take your call for the moment, please leave a message";- message recording;- "Conversation Style", "Classic conversation".To achiev...

Hi All I have a question of a customer, about of to use CUCM pub: What would happen if you use CUCM pub as backup for Call Procesing in a cluster more than 1250 users? There is some Cisco document about it? TIACristian

We moved our voice environment to fully qualified domain names.  Since then I have multiple expired certificates callmanager-trust certficates where the common name is the host name.  However I have the new certificates where the common name is the f...

Hello all,   Found 3 error messages below after completing COBRAS importing to CUC10.5.    Has anyone seen this error messages?      ======= [Thread 001], [18/08/29 03:29:00], (error) fetching configuraiton setting in RestoreSetting on ConfigurationS...

I need to grant permissions for two users who will be configuring IVRs to update the SysCallHandler's owner.  I've currently assigned them the following permissions/Roles: Audio Text AdministratorGreeting AdministratorHelp Desk AdministratorUser Admi...

We have the need to upgrade our Cisco CU-CM from 9.x to 11.x.This is because we have been running at 9.x but recently we bought some additional Phones that came with 11.x connect licenses.The 9.x platform is no longer being supported.do wee need to b...

Like many other new features in CUCM, LP (logical Partitioning) is another very useful addition introduced in 7.1 version.The Logical Partitioning is a capability of a telephony system to control calls and features on the basis of specific allowed or...