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Environment: E.164 dial plan for whole company. Configuration Details: CallManagerFull E.164 Directory NumberTranslation pattern for 5 Digit internal dialing."Calling Party Transformation Patterns" to send only caller 5 Digit number for internal call...
If font size for Real Time can not be changed then how we can show small size font on LCD display. What is the purpose of dashboard for real time report.
Anwar Ahmed
Hi everyone,I would like to calculate BHCA (UCCE 8.02) for whole 2011 year but did not find data in Logger database. Can some one help me to calculate BHCA for whole last year.Thank in advance
Agent was on a call with a customer when she heard a beep and suddenly found herself talking to another customer. The first customer appears to have been dropped.We are using IPCC Enterprise version 7.0Anwar Ahmed
Hi Niterid3
Will you explain, how did you update VM part and please can you explain in little bit in details the whole upgrade procedure.
Our environment is similar to yours.
Thanks in advance
Hi Arlene,
I am planning to upgrade UCCX 10.6 to 11.5 and I need following confirmation. Thanks in advance
Q1: Did you install CUIC on a separate server or still it is on a co-resident application with UCCX.
Kind Regards
Anwar Ahmed
Milton, Ontario...