Email notification

[billybjo1]

My customer has a verion 5 UM integration with 6.1 callmanager. When they get a voicemail in their exchnage inbox, they also get a notification message (2 emails). How do I turn the notification off?

In each subscriber I only have notification ticked for urgent VMs only, so not sure why each and every message is also getting this notification.

[Jaime Valencia]

under the advanced settings from unity tools there is an option to enable/disable the notification

HTH

java

if this helps, please rate

[billybjo1]

Maybe a stupid question, but I've just looked down the list of features in that tool and can't spot which one to change. Could you point me in the right direction.

[Rob Huffman]

Hi Billy,

I would have a look at this interesting thread;

http://forum.cisco.com/eforum/servlet/NetProf?page=netprof&forum=Unified%20Communications%20and%20Video&topic=Unified%20Communications%20Applications&topicID=.ee835d2&fromOutline=&CommCmd=MB%3Fcmd%3Ddisplay_location%26location%3D.1ddd0f8f

Hope this helps!

Rob

[billybjo1]

Rob, Does that thread refer to just turning off the 2nd email (notification) or is it for both emails (VM and notification). I just want to remove the notification, not the email containg the actual voicemail.