we did an upgrade to unity 5.0 a couple of weeks ago. The only problem we seem to have is the mwi lights stay on or don't come on when users receive vm. We've resynced the lights a couple of times already. Is there anything else we should try?
I understand that in Unity 5.X there is the ability for an end-user to set an expiration time/date for an individual VM message. Is there anyway (in a Unified Messaging environment) to set an expiration time for all voice mail messages, either global...
Hi,I have Unity 4.X intergrated w/CM 4.x on MGCP gateways. When an outside call from PSTN goes to voice mail the subscriber gets it and can play it no problem. When a subscriber tried to call another subscriber (IP phone to IP phone)caller get busy s...
Hi,How can we prevent user from calling a destination that is already configured in his calling search space? Somebody could say that you can remove the partition that contains that destination from the user CSS. But this action prevents all users th...
HelloI've the following problem with my unity 4.2.Each time we connected to Unity to listen our message, we are missing the first word. The system "... elcome to Unity .." instate of "Welcome to Unity ..."This problem occur only for the first connect...
Using unity 4.05 with off box exchange/unified messaging environment. We are trying to clean up access rights in our active directory. Currently the admin login for the unity setup, the unity directory service account and the unity service account ...
Dear All,I upgraded my CUCM from 5.1.2.3000 to 5.1.3.4000 and the upgraded successfully done, but the only downside is the unity is not working, when trying to dial the hunt pilot number; you will get fast busy tone.My question: Is there any conflict...
I can access the GUI Admin page, but the Add and Delete is grayed out. I ran the permissions wizard and I have all the access rights necessary. I also granted the User the Access with the Grant Unity Access Tool.Any suggestions?
Hi,We have Unity 5.0 voicemail only deployment.To enable users to get an email notification for their voicemails, we have added their email id in the Pager 1 sub section section of the message notifications section.Users are getting email notificatio...
CTI Ports for Voice Mail(CUE 3.2.1) was showing unregistered in the Call Manager 6.1.2.1000. CTI Route Points for VM was also showing unregistered in the Call Manager.While checking the CUE, the CUE also rebooted of its own due to some software crash...
Hi All,I am just wondering if anyone has been able to use COBRAS and migrate users etc, from Unity 4.0(2) to another version of unity.From the COBRAS Doc's and the video it looks like 4.0(2) is not supported, but I am just wondering if any one has ha...
My customer has a verion 5 UM integration with 6.1 callmanager. When they get a voicemail in their exchnage inbox, they also get a notification message (2 emails). How do I turn the notification off?In each subscriber I only have notification ticked ...
Hi,I tried to perform search by first name, last name and alias but no luck at all. I confirmed that this user has two valid AD accounts. Since this user's extension number changed, I deleted his voicemail account with old number and tried to create ...
I've got a fairly small deployment (approx 450 phones). Currently using CM4.0 Unity4.0, but moving to UCM6.1 Unity5.0. (single cluster, single Unity, single Exchange message store).All users are configured with extension mobility and Active Directory...
I have installed a cucmthen I activated the dhcp monitor service and started the service.I add a dhcp server and configured itit don't workswhen I tracert it with the RTM I getthis errorexec cmd sudo -u root /etc/init.d/dhcpd statusdhcpd is stoppedcm...
