Error message UCM subscriber

[tmoore]

Getting error on UCM SUB every minute

And the thread count on the tomcat service is over 2000

The IPMA service is running, I've restarted the tomcat and IPMA service but still seeing error

This is only happening on 1 of the SUB in cluster, the PUB and other SUB are fine.  The only recent change is we are testing CUPS and have recently activated a handful of CSF devices for users using Jabber, but that seems to be ok.

[will.alvord · Accepted solution]

Looks like it might be this issue:

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00801829e9.shtml#

Unable to connect to IPMA service with the http 503 error

You are unable to connect to IPMA service from assistant console and       the http 503 error appears. The HTTP 503 error       indicates a web issue that is related to tomcat service.

When you attempt to restart the Tomcat service, this       error message appears that indicated an issue with CTI Manager:

Message from syslogd@FAURDEFRA01VS02 at Wed Jun 29 20:52:23 2011 ...

FAURDEFRA01VS02 local7 0 : 4: Jun 29 18:52:23.20 UTC :
%CCM_TOMCAT_APPS-JAVAAPPLICATIONS-0-IPMANotStarted: IPMA Application not
started Servlet Name:Cisco IP Manager Assistant Reason:Service failed to
go active. Provider is not a super provider App ID:Cisco Tomcat Cluster
ID: Node ID:FAURDEFRA01VS02

Solution

This issue occurs because the CTIManager is not configured on the IPMA       service parameter. Choose Cisco Unified Serviceability > Tools >       Control Center - Feature Services on CUCM and restart the       Cisco CTIManager in order to resolve this issue.

[tmoore]

Thanks Will - that was the issue, I did not have the CTIManger configured under the IPMA service parameter