Firefox 3.5.1 broke Click to Call

[derekdinehart]

Click to Call has been working in Outlook and IE, but no longer works in Firefox 3.5.1. I get

[JavaScript Application]

Cannot make call.

Please ensure Click to Call is running.

It is running, and like I said, works in other apps. Anybody else having the problem? I'm on WinXP.

[htluo]

Firefox 3.5 is not on the list:

http://www.cisco.com/en/US/partner/docs/voice_ip_comm/cupa/click_to_call/7.0/english/release/ReleaseNote_c2c.html#wp2469079

Michael

[derekdinehart]

That link isn't working. However, I will suspect that document was published back in October when Click to Call was released and Firefox 3.5 didn't exist yet.

Point being, they need to update the Firefox Add-On to work with 3.5.

[Rob Huffman]

Hi Derek,

I know this doesn't help with your issue here, but more towards the broken link. When you see "partner" in the url just clip it out and re-paste with the it removed and you should be good to go;

Like below

http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/click_to_call/7.0/english/release/ReleaseNote_c2c.html#wp2469079

just thought this may help for future references :)

Cheers!

Rob