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I have a 9971 w/ KEM (sidecar). When any calls come in that are for any shared lines/extensions on the sidecar it displays the following caller info:Caller NameOn XXXXX XXXX is the shared line number.They want to see the extension of the incoming ca...
Are there any kind of creative work arounds for getting past the ridiculous 32 character limit when logging into the CCX Agent?We are moving toward using the User Principal Name (UPN) in CUCM LDAP which means that the domain is now tacked onto the en...
Do I need to obtain license keys/files when upgrading a 2851 to IOS 15.x? I'm getting a bit confused seeing the documentation that says 1) IOS has gone to a universal image and 2) that feature sets are unlocked based on the installed license.I was a...
Click to Call has been working in Outlook and IE, but no longer works in Firefox 3.5.1. I get [JavaScript Application]Cannot make call.Please ensure Click to Call is running.It is running, and like I said, works in other apps. Anybody else having t...
d16lee: We have been running it since the beginning of the year without any issues. Like I've said, it's almost identical to the old AC that was included with CUCM. I love that it doesn't require another server to maintain.It's a no-brainer. Go wi...
I just want to bump this post. I am also having this issue. CUCM and Unity Cxn can't handle alternate UPN suffixes. The ONLY reason I need to use one at all is in an attempt to get around a RIDICULOUS 32 character limitation in the CCX Agent User ...
Bill,I had this same exact problem where I couldn't change the setting from an IP to the FQDN in the preferences screen. I tried doing it via the registry, but it did nothing. I ended up discovering that the info is stored in two locations:WebDiale...
