06-16-2014 11:23 PM - edited 03-19-2019 08:18 AM
Hi All,
I finished installing CUCM 10.5.1. The installation went well without any issue. However, after the system rebooted, I am not able to logon to the system (linux) via any accounts I specified during the installation. Also, read the doc, and it indicated to get access to the CUCM Admin page, I need to point my browser to
http://hostname/ccadmin/showHome.do. When I do this, I get an error message "HTTP Status 404 - /ccadmin/showHome.do".
Any one know what this error mean and more importantly how to correct it?
Thanks,
LV.
06-17-2014 03:42 AM
Hi LV,
Are you able to login into the CLI of cucm using admin credentials. If yes, please share the output of 'show status' , 'show hardware' and 'utils service list'. If you are unable to log into CLI as well, then try a reboot. if reboot does not fix the issue then you will need to rebuild the server.
HTH
Manish
06-17-2014 07:58 AM
https://<host>/ccmadmin --> not ccadmin
Hailey
06-17-2014 08:21 AM
Let's start by how much time are you waiting after the reboot before you try to log in???
Services are started in alphabetical order, and Cisco Tomcat is one of the last services to come up.
Give it 15-20 minutes to be on the safe side, or check the services status and try once all services are up.
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